Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Some or all characters not showing correctly

  • 8 uphendule
  • 2 zinale nkinga
  • 34 views
  • Igcine ukuphendulwa ngu cor-el

more options

Hi all,

I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox.

One of my colleagues encounters a problem clearly visible on the image attached (it shows correctly on my mac).

It's not as bad on my mac, where I only have issues every now and then - I received an email this morning on my work email, and all the apostrophes were replaced with Registered symbol (R in a circle).

I noticed that not allowing websites to use their own fonts fixes the issue (unticking "Allow pages to choose their own fonts, instead of your selections above") but I would like to be able to view sites the way the developers intented rather than forcing my browsers default fonts.

Any ideas?

Many thanks

Hi all, I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox. One of my colleagues encounters a problem clearly visible on the image attached (it shows correctly on my mac). It's not as bad on my mac, where I only have issues every now and then - I received an email this morning on my work email, and all the apostrophes were replaced with Registered symbol (R in a circle). I noticed that not allowing websites to use their own fonts fixes the issue (unticking "Allow pages to choose their own fonts, instead of your selections above") but I would like to be able to view sites the way the developers intented rather than forcing my browsers default fonts. Any ideas? Many thanks
Ama-screenshot ananyekiwe

All Replies (8)

more options

Does it still happen in Troubleshoot Mode?

more options

zeroknight said

Does it still happen in Troubleshoot Mode?

So I just went on his machine, and for some reason, Wikipedia pages are all showing correctly.

I went back onto my mac, tried Troubleshooting mode to see if it fixes the issue I had with the email, but the issue is still there.

more options

It looks like something is wrong with Arial font on this machine. Try to reinstall Arial, for instance from https://freefontsfamily.com/arial-font-family-free-download/

Okulungisiwe ngu TyDraniu

more options

TyDraniu said

It looks like something is wrong with Arial font on this machine. Try to reinstall Arial, for instance from https://freefontsfamily.com/arial-font-family-free-download/

I restored my Fontbook to the default fonts (removed all the User ones and brought back system ones) by File/Restored Standard Fonts... and it seemed to be working fine now!

I had many weird versions of Arial on my mac, but not a clean, system one.

Thank you!

more options

EDIT: False alarm, the issue's still there.

And it's specifically with the apostrophe changing to registered symbol.

I have a suspicion that's from people emailing me from their iPhones (but not confirmed).

more options

Also, I just noticed that "–' shows up as "£" in my emails (I think it's mostly contained to my emails"

more options

The most prevailant issue is with the bullet symbol. I changes it to "i umlaut" but if I were to copy it, it would still be a bullet (see attached image).

more options

You can right-click and select "Inspect" to open the built-in Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Fonts tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website. If the Fonts tab is hidden, click the down arrow at the right end.