DELETED THUNDERBIRD APP BY MISTAKE - URGENT (please...)
I use a MacBook Pro v. 10.15.7 (Catalina), and I live in the UK. I am going to upgrade my old MacBook Pro to a MB Air, and my Time Machine has stopped working. While researching a solution I found that perhaps there was not enough space on my HD to 'create a snapshot'. So in the process of deleting stuff in order to make space, I found lots of 'duplicates' in the Apps Storage section of the HD, I thought it was safe to delete them as the 'originals' would still be there (same date, same size). I now know I have been very ignorant/stupid (my dog died a few weeks ago and my mental health hasn't been the same since.) However, I was very mistaken and seem to have deleted a lot of my working apps, the most important of which being Thunderbird, which gathered my 4 different email accounts. I'm not sure what version I had last, as it has disappeared, but I'm pretty sure it would be the latest version. My latest download is 68.2.2 (20.11.19). So I tried to reinstall it, but came across this notification 'You have launched an older version of Thunderbird... Create new profile, or Quit.' I googled this but being a not-very-techy senior lady, I can't make sense of what I should do, my main concern being not to lose all my settings, my emails saved in folders, as well as being able to receive and send. I am sure I saw some reference in the past of a library which would contain the emails, but don't know what to do about this notification. The other problem, of course is that I can't completely rely on Time Machine as my last backup is dated 24.7.23. Thank goodness today is a Sunday as there should be less traffic on my email accounts (I am involved with lots of local activities, including being a community journalist). I would be so grateful if someone could help me navigate this minefield and reinstate my app so it works as closely as it did before. Many thanks in advance for your help and patience.
Isisombululo esikhethiwe
Okay, my presumption is that the TimeMachine version of 7/24 is good.With that, my suggestion is to - install current version of Thunderbird - click tools>import>import from another machine and then select the profile from the TImeMachine backup.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1All Replies (8)
You may be guilty of posting too many words. You mention version 68. Was that the version you were using? Do you have a backup of the profile? Have you tried installing a current version? Please share specifics on the email issue itself and someone here may be able to give assistance. I do regret that you have this problem. Thank you.
My apologies for being too 'wordy' and thanks for pointing this out. Here is an abridged version: I use a MacBook Pro 9.2 (2012), v. 10.15.7 (Catalina). I have mistakenly deleted my Thunderbird app. I’m not sure what version I had last, probably the latest version. I have a download 68.2.2 which I tried to reinstall, but this notification appeared 'You have launched an older version of Thunderbird... Create new profile, or Quit.' I don’t know what I should do, my main concern being not to lose all my settings, my emails saved in folders, as well as being able to receive and send. The Library shows T’bird, including Profile but I’m not sure it is the full working profile as it was modified yesterday morning. The last full profile backup I have saved is dated 2023.06.22. My last Time Machine backup is dated 2023.07.24. I would be so grateful if someone could help me reinstate my app. Many thanks.
Isisombululo Esikhethiwe
Okay, my presumption is that the TimeMachine version of 7/24 is good.With that, my suggestion is to - install current version of Thunderbird - click tools>import>import from another machine and then select the profile from the TImeMachine backup.
Great news, and thank you so much David, you encouraged me to download the current version of TB, instead of trying to go with the 1st download I had. I am now in possession of all my emails/folders etc - it feels like s miracle as it happened automatically after I installed th new version (mind you, it took me most of the day). So huge thanks to you, I'm a happy woman again. My very best wishes to you.
You are very welcome. Now, please be sure to do a backup and save to an external media to be safe. I am pleased that all turned out well.
Thanks David, do you mean a backup of Profiles?
Yes, the Thunderbird profile. Be sure to do it when Thunderbird is not running. With a good backup, you will be safe from serious errors. I backup at minimum of every two weeks to a USB stick. That separation protects me from computer crashes or ransomware.
Thank you so much David!