Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Videos don't work on Firefox

  • 5 uphendule
  • 1 inale nkinga
  • 23 views
  • Igcine ukuphendulwa ngu zeroknight

haneenqaderi
haneenqaderi
more options

hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if playback doesn't begin shortly, try restarting your device Youtube seems to be working on other browsers and I tried every single suggestion out there to fix this but nothing helped ,examples:

1. Retarting device , browser 2. updating device , browser 3.disabling hardware accleration on FF 4.checked for driver updates for my GPU 5.disabled any extensions or add-ons 6.run FF in tshoot mode 7.checked that windows media fetaure is installed 

it only works when I run FF in compatibility mode /windows 8 , which is not ideal for me. can you please help ?

Regards, Haneen

hello , I have win 11 laptop where Firefox is my default browser , and recently it seems that I can't play any videos on Firefox and I keep getting this error : if playback doesn't begin shortly, try restarting your device Youtube seems to be working on other browsers and I tried every single suggestion out there to fix this but nothing helped ,examples: 1. Retarting device , browser 2. updating device , browser 3.disabling hardware accleration on FF 4.checked for driver updates for my GPU 5.disabled any extensions or add-ons 6.run FF in tshoot mode 7.checked that windows media fetaure is installed it only works when I run FF in compatibility mode /windows 8 , which is not ideal for me. can you please help ? Regards, Haneen
Ama-screenshot ananyekiwe

All Replies (5)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What security software are you running? If you're running win pro, try the below Sandbox option to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the Web Console for relevant-looking media messages.

James
James
  • Top 25 Contributor
  • Moderator
more options

Do you y chance have a N or KN edition of Windows 11? https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

Mechgru
Mechgru
more options

I have this problem too. I'm using Fedora 38 and Firefox 115. I can't play any videos from any site. The message reads 'This content doesn't seem to be working. Please try again later.' I have uploaded an example from the bbc website.

Error 6102, 5000 and 5001 are shown when I right-click on the error message.

zeroknight
zeroknight
more options

Mechgru said
I have this problem too. I'm using Fedora 38 and Firefox 115.

Install ffmpeg on Fedora with the RPM Fusion repo.