Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Bookmarks not showing up on Bookmarks Toolbar

  • 1 baphendule
  • 0 zinale nkinga
  • 75 views
  • Igcine ukuphendulwa ngu cor-el

more options

I have used Firefox for years. Yesterday, somehow "Pocket" login is all I can see on the bookmarks drop down menu and my bookmarks toolbar is blank. I can see the toolbar, but nothing is on it. I disabled the Pocket add-on, selected the toolbar and bookmarks to Always Show. None of the suggestions I found in the community have helped. I do not have a Customize option in the "hamburger" menu as I have seen in recommended.

I have gone into Settings and deselected everything Pocket.

I have to go into the menu, which shows "recent" bookmarks, and then have to search the bookmarks.

How can I get my bookmarks back on the toolbar and get rid of Pocket. Thank you!

I have used Firefox for years. Yesterday, somehow "Pocket" login is all I can see on the bookmarks drop down menu and my bookmarks toolbar is blank. I can see the toolbar, but nothing is on it. I disabled the Pocket add-on, selected the toolbar and bookmarks to Always Show. None of the suggestions I found in the community have helped. I do not have a Customize option in the "hamburger" menu as I have seen in recommended. I have gone into Settings and deselected everything Pocket. I have to go into the menu, which shows "recent" bookmarks, and then have to search the bookmarks. How can I get my bookmarks back on the toolbar and get rid of Pocket. Thank you!

All Replies (1)

more options

You can check if "Bookmarks Toolbar Items" is on the Bookmarks Toolbar

  • if "Bookmarks Toolbar Items" is not on the Bookmarks Toolbar, drag it back from the Customize palette to the Customize page to the Bookmarks Toolbar
  • if missing items are in the Customize palette, drag them back from the Customize page to the toolbar
  • if you do not see an item on a toolbar and in the Customize palette, click Restore Defaults in the Customize palette window to restore the default toolbar set.

If you use Sync, best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).