Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My sync data lost

  • 2 uphendule
  • 0 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

horsenight
horsenight
more options

Hi,

So I had to reset my PC last week , and hoped that the sync was running as expected to recover my bookmark and saved websites data , and no luck !

how can I get back my data !!! , I read all across the fourm and I haven't seen any direct answer to this sync issue!! can you please help in this!

Thanks,

Hi, So I had to reset my PC last week , and hoped that the sync was running as expected to recover my bookmark and saved websites data , and no luck ! how can I get back my data !!! , I read all across the fourm and I haven't seen any direct answer to this sync issue!! can you please help in this! Thanks,

All Replies (2)

James
James
  • Top 25 Contributor
  • Moderator
more options

Best case scenario you could use the sync to restore settings however one should not rely on it as a backup option vs making a copy of your Profile(s) before the reset.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile


Dropa said
Sync only runs when your logged in firefox account only and if those others are logged out then any sync is gone when you log in since the original has nothing to sync thus they are reset as well.

Sync connects to sync server and not device to device.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).