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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Washington Post website does not display graphics and will not allow sign-in to my online account. Works fine with Edge browser.

  • 2 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu FredMcD

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WP website stopped working properly when new version Firefox was installed. Fix it.

WP website stopped working properly when new version Firefox was installed. Fix it.

All Replies (2)

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Try clearing your cookies and/or your cache.

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Please explain the problem in detail. What happens? What are the exact error messages?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.