Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Increasingly unable to access sites on Firefox

  • 1 baphendule
  • 2 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu FredMcD

brendab_69
brendab_69
more options

I am being forced to use google/chrome more and more as I cannot get into sites using Firefox as a browser. Most recently I tried to pay my Target account online and get getting an error message. I would put in my user name and pw, hit enter and the fields would blank out with boxes noting "this field is required." I did this 3 times--same outcome. It didn't tell me the credentials were wrong, it would just blank out. I went to chrome and put in the same credentials and after 2 factor authentication using email, was able to get into my account. This is also happening on the citibank site as well as several sites I use for work.

I am being forced to use google/chrome more and more as I cannot get into sites using Firefox as a browser. Most recently I tried to pay my Target account online and get getting an error message. I would put in my user name and pw, hit enter and the fields would blank out with boxes noting "this field is required." I did this 3 times--same outcome. It didn't tell me the credentials were wrong, it would just blank out. I went to chrome and put in the same credentials and after 2 factor authentication using email, was able to get into my account. This is also happening on the citibank site as well as several sites I use for work.

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.