Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cannot change Amazon password

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Bithiah

more options

I cannot sign on to my Amazon.com account with Firefox/Mozilla. In the space for my password there is a series of dots(..........). I asked for a temporary password(and received it) but when I try to change my existing password I cannot (the dots reappear).

I have no problem signing on the my Amazon account with Chrome/Google but much prefer to use Firefox

Please advise how to correct this problem

I cannot sign on to my Amazon.com account with Firefox/Mozilla. In the space for my password there is a series of dots(..........). I asked for a temporary password(and received it) but when I try to change my existing password I cannot (the dots reappear). I have no problem signing on the my Amazon account with Chrome/Google but much prefer to use Firefox Please advise how to correct this problem

All Replies (1)

more options

Hey there!

I am not sure whether you did this or not but if you go to about:logins and go to your login for Amazon.com, you can edit the password from there directly.

Hope I helped!

Kind regards,

Bithiah