Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Print dialog: Odd behaviors with drop-down lists

  • 1 baphendule
  • 2 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu em

more options

When I try to print, the drop-downs in the dialog for selecting the printer, page size, etc. look rather bizarre. The choices in each drop-down have missing letters. If I then hover the mouse over the list of choices, they appear normally.

This occurs with both Firefox and Thunderbird. It does not seem to happen with other applications (MS Office, etc.)

Attached are images to illustrate this, before and after mouse hover.

Any suggestions?

When I try to print, the drop-downs in the dialog for selecting the printer, page size, etc. look rather bizarre. The choices in each drop-down have missing letters. If I then hover the mouse over the list of choices, they appear normally. This occurs with both Firefox and Thunderbird. It does not seem to happen with other applications (MS Office, etc.) Attached are images to illustrate this, before and after mouse hover. Any suggestions?
Ama-screenshot ananyekiwe

All Replies (1)

more options

I observe the same behavior described and illustrated by Birdbrain. I'm using Firefox version 93 on Windows 10 computer. I think the odd behavior started with version 93 but not sure if Windows could have anything to do with it. Definitely didn't have the problem behavior until after that 93 update. All other applications outside the Firefox container/browser on this computer work fine with the drop-down objects they utilize.

Within that Firefox print dialog open, scrolling down to the very bottom of the dialog, directly above the "save" and "cancel" buttons, there's the hyperlink to "Print using system dialog...". which opens a Windows print dialog and perhaps could be more or less useful as a workaround.

Hopefully this reported problem will be prioritized soon by Mozilla development for improvements.