Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't open attachments in Thunderbird

  • 3 uphendule
  • 2 zinale nkinga
  • 13 views
  • Igcine ukuphendulwa ngu Matt

john_j_fields
john_j_fields
more options

I can no longer open attachments to emails, I have to save them. I have Windows 10 Pro 64 bit version 20H2 I am not certain when exactly this started. I first noticed that pictures didn't display in the emails, so I looked and corrected that. but I want to open attachments such as PDF or DOC files, but I can't. I have to save them

I can no longer open attachments to emails, I have to save them. I have Windows 10 Pro 64 bit version 20H2 I am not certain when exactly this started. I first noticed that pictures didn't display in the emails, so I looked and corrected that. but I want to open attachments such as PDF or DOC files, but I can't. I have to save them

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

How did you correct your original problem? I have a suspicion the two things could be linked.

Okulungisiwe ngu Matt

john_j_fields
john_j_fields Umnikazi wombuzo
more options

I can't find it in options now. it was a change in Tools/Options, and it was in the past two months

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Try going to options/preferences and searching for files. There you should find a table of file types and actions. Mostly I have mine set in the action column to ask, but it is entirely possible they have been set to save a file.

Note that V91 comes with an internal viewer for PDF files and that file type entry has an additional menu action of view in Thunderbird.

Just found a typo in my responses to you 2 years ago. But I assume as I never heard back you got the message and compacting fixed the problem.