Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox, Big Sur and att.net email

  • 1 baphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Until yesterday, my att.net email allowed me to click on an icon and get a list of my contacts as well as a list of lists of contacts.

Starting yesterday, nothing happens when I click on the icon.

The icon works if I use Safari and I can get a list of the contacts on my iPhone.

I just updated Firefox to version 91.0.1 but I still have the problem. I have turned off enhanced tracking and AdBlockPlus (ABP). I am running Big Sur version 11.5.2.

Until yesterday, my att.net email allowed me to click on an icon and get a list of my contacts as well as a list of lists of contacts. Starting yesterday, nothing happens when I click on the icon. The icon works if I use Safari and I can get a list of the contacts on my iPhone. I just updated Firefox to version 91.0.1 but I still have the problem. I have turned off enhanced tracking and AdBlockPlus (ABP). I am running Big Sur version 11.5.2.

Isisombululo esikhethiwe

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.