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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox opens in very tiny pages

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  • Igcine ukuphendulwa ngu FredMcD

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All of a suddenly my webpages are about 2" square. I can force them to zoom, or stretch them but I'd really like to skip these steps and have things back the way they were before the latest update. I've tried several suggestions to no avail. Once fully opened, the rest all open fine. Anyone? TIA Alexa

All of a suddenly my webpages are about 2" square. I can force them to zoom, or stretch them but I'd really like to skip these steps and have things back the way they were before the latest update. I've tried several suggestions to no avail. Once fully opened, the rest all open fine. Anyone? TIA Alexa

All Replies (1)

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https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data \Mozilla\Firefox\Profiles\

Search for the above file. Then rename or delete it. Restart Firefox.