Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird can't download new messages, but does with same account on other PC

  • Akukho zimpendulo
  • 1 inale nkinga
  • 18 views
info5466
info5466
more options

Hi there,

Suddenly my Thunderbird cannot download new messages from my work account. I've the same account configured on another PC (my personal one) and overther everything works fine. On my working PC I have this problem:

1 Able to connect to the pop3 server 2 Says "Nothing to download".

On this thunderbird installation, I've another email account and it works fire (can send and receive messages as usual), the problem is only with that account. This account can, however, sending messages without problem (as usual), the problem is only on downloading the new one.

My ISP service is ok, I've checked with them and there are not problems on their side, the problem is only on my working PC.

I don't use extensions (so, nothing to disable), tried to start My Windows 8 on safe mode with network capatibilities but cannot download nothing, Tried to delete from webmail the first messages not downloaded (i've read that a bad header in some messages can make thunderbird avoiding to download new messages) but nothing to do, the problem is still there.

I use:

Windows 8 Thunderbird 78.10.2 Clean Thunderbird installation, so no plugins. I've tried to uninstall my Antivirus too, but didn't worked.

Hope you can help me Thanks Marco

Hi there, Suddenly my Thunderbird cannot download new messages from my work account. I've the same account configured on another PC (my personal one) and overther everything works fine. On my working PC I have this problem: 1 Able to connect to the pop3 server 2 Says "Nothing to download". On this thunderbird installation, I've another email account and it works fire (can send and receive messages as usual), the problem is only with that account. This account can, however, sending messages without problem (as usual), the problem is only on downloading the new one. My ISP service is ok, I've checked with them and there are not problems on their side, the problem is only on my working PC. I don't use extensions (so, nothing to disable), tried to start My Windows 8 on safe mode with network capatibilities but cannot download nothing, Tried to delete from webmail the first messages not downloaded (i've read that a bad header in some messages can make thunderbird avoiding to download new messages) but nothing to do, the problem is still there. I use: Windows 8 Thunderbird 78.10.2 Clean Thunderbird installation, so no plugins. I've tried to uninstall my Antivirus too, but didn't worked. Hope you can help me Thanks Marco