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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Many problems with firefox

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu FredMcD

b.orgosolo
b.orgosolo
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Hi, I have a new computer with Windows 10. I use google chrome, ms edge and firefox. Now I have massive problems with Firefox that I never had on the old computer. I cannot download PDF files, error message: the PDF file is allegedly damaged. I cannot install addons, error message: Download failed. Please check your connection. There are general add-ons like GoogleTranslate, YouTube Video and Audio Downloader and AdBlocker Ultimate. Then I cannot play music via Bluetooth even though Firefox is displayed in the mixer. None of these problems exist with the other browsers, since everything works perfectly. Thanks in advance for your help

charlyp

Hi, I have a new computer with Windows 10. I use google chrome, ms edge and firefox. Now I have massive problems with Firefox that I never had on the old computer. I cannot download PDF files, error message: the PDF file is allegedly damaged. I cannot install addons, error message: Download failed. Please check your connection. There are general add-ons like GoogleTranslate, YouTube Video and Audio Downloader and AdBlocker Ultimate. Then I cannot play music via Bluetooth even though Firefox is displayed in the mixer. None of these problems exist with the other browsers, since everything works perfectly. Thanks in advance for your help charlyp

All Replies (1)

FredMcD
FredMcD
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Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.

Download Firefox For All languages And Systems {web link}

Firefox ESR; Extended Support Release {web link}

Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/

Install Older Version Of Firefox {web link}


Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

How to Start all Computers in Safe Mode; {web link} Free Online Encyclopedia