Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

One engine detected this file

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu James

more options

Hello, on page https://www.mozilla.org/en-US/firefox/new/ I download Firefox Installer.exe, I test on page https://www.virustotal.com/gui/ and I receive error "One engine detected this file", read report on page https://www.virustotal.com/gui/file/a9f85d6b37cb6fabf8cf82613a34949d85c6467b7de7350bf5600b5044da37db/detection, can you help? Thank you.

Hello, on page https://www.mozilla.org/en-US/firefox/new/ I download Firefox Installer.exe, I test on page https://www.virustotal.com/gui/ and I receive error "One engine detected this file", read report on page https://www.virustotal.com/gui/file/a9f85d6b37cb6fabf8cf82613a34949d85c6467b7de7350bf5600b5044da37db/detection, can you help? Thank you.

All Replies (1)

more options

Cylance, Clam, Antiy-AVL, and Jiangmin (and also Norton at times) have done "False Positives" frequently over the years and is often the only one getting a hit when the others are undetected on virustotal or in the antivirus clients.

It looks like it is having a issue with 7zS.sfx (look in details on page) which is the 7-ZIP self extractor used since early on and these mentioned antivirus get the occasional false positive hit on that.

Firefox setups for Windows have been self-extracting 7z since Firefox 0.8 (Feb 2004)

Okulungisiwe ngu James