Does Mozilla send red page error messages saying Mozilla detected an effort to sign into my bank account?
A red error message took over my page while I was online saying Mozilla has detected an attempt to use my password to get into my bank account but they weren’t successful. The message warned me I might have a virus or malware and posted a phone number to call right away. In the meantime my Mozilla crashed and I decided to exit rather than start it again. I did not call the number because I have no way to confirm if this is legitimate or a phishing ploy but there IS NO WAY TO CONTACT MOZILLA. Can someone please help me figure out what to do and what this is? Thank you.
Isisombululo esikhethiwe
Mozilla doesn't send such messages and would never ask you to call a number or otherwise contact somebody. Seeing such a pop-up is always a scam and you shouldn't respond in any way and close the tab (you may have to press the Escape a few times).
Mozilla does have a Firefox Monitor service to warn you about breaches where your email address got compromised.
See also:
- https://support.mozilla.org/en-US/kb/firefox-monitor
- https://support.mozilla.org/en-US/kb/firefox-monitor-faq
All Replies (2)
Isisombululo Esikhethiwe
Mozilla doesn't send such messages and would never ask you to call a number or otherwise contact somebody. Seeing such a pop-up is always a scam and you shouldn't respond in any way and close the tab (you may have to press the Escape a few times).
Mozilla does have a Firefox Monitor service to warn you about breaches where your email address got compromised.
See also:
Thank you! Appreciate your response.