firefox locks up, none of the fixes I can find "fixes" the problem. I need to communicate with someone not be directed to endless pages
every day for the last week it locks up. i've spent a couple of hours trying sort it out but it doesn't work, when I delete and download and then install and try to activate it claims that it can load because one is already active. my email is ****@Gmail.com
edit by mod: please don't post your email address on a public forum :)
Okulungisiwe ngu evhenry
Eminye Imininingwane Yohlelo
I don't recall and can't find out because firefox won't "come up"
- I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36
Could you tell me more about the behavior? It locks up, like it freezes, does it happen randomly or when you are doing something specific? Does it crash and develop a crash report? Are you having to reinstall it to even make it open?
Let me know, thanks!
Can you tell us what steps you tried ?
Did you try Firefox Safe Mode ?
You can create a new profile to test if your current profile is causing the problem.
See "Creating a profile":
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.