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Isithangami Sabeseki

I moved my profile folder to my new installation, and some screens don't respond now.

Kuphostiwe

I recently changed versions of Linux Mint Cinnamon, from 17.3 32-bit, to 19.1 64-bit. I moved my .thunderbird directory from the hard drive my old installation was on, to the new one. My accounts and addons seem to be there, but some things aren't responding properly.

Things like the account settings screen, the right side of which stays gray and blank (though the cursor may change to a text-selection cursor, depending on where I hover in the empty gray), no matter what item I click in the left panel, which doesn't highlight. Though the account actions button seems to work, and I was able to add a mail account with some struggle, as the text input box for the account name would not respond until I held down a button on my keyboard until it repeated several times, then I could type in the address. The ok, cancel, and x buttons work, though.

Also the Thunderbird preferences screen is similarly uncooperative. Sometimes the top buttons work, but the rest of the dialogs don't work right, similar to the account settings. Like the account settings, the close button and the x do work.

Safe mode didn't fix the issue, the windows got similarly stuck.

Renaming my prefs.js file to prefs.js.bak wasn't much help, as none of my accounts were showing then. The settings dialogs did become responsive, at least, when I tried that.

Where do I go from here?

I recently changed versions of Linux Mint Cinnamon, from 17.3 32-bit, to 19.1 64-bit. I moved my .thunderbird directory from the hard drive my old installation was on, to the new one. My accounts and addons seem to be there, but some things aren't responding properly. Things like the account settings screen, the right side of which stays gray and blank (though the cursor may change to a text-selection cursor, depending on where I hover in the empty gray), no matter what item I click in the left panel, which doesn't highlight. Though the account actions button seems to work, and I was able to add a mail account with some struggle, as the text input box for the account name would not respond until I held down a button on my keyboard until it repeated several times, then I could type in the address. The ok, cancel, and x buttons work, though. Also the Thunderbird preferences screen is similarly uncooperative. Sometimes the top buttons work, but the rest of the dialogs don't work right, similar to the account settings. Like the account settings, the close button and the x do work. Safe mode didn't fix the issue, the windows got similarly stuck. Renaming my prefs.js file to prefs.js.bak wasn't much help, as none of my accounts were showing then. The settings dialogs did become responsive, at least, when I tried that. Where do I go from here?

Okulungisiwe ngu PAGulley

Isisombululo esikhethiwe

Though this is still an imprecise way of going about it, which doesn't reveal much about the problem, I think I have it, now.

Instead of starting with a fresh prefs.js, after I renamed it, I made a copy, and deleted all lines of preferences except ones starting with mail*., and extensions., and the result seems to work for me now.

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Isicaphuno

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JohannHan
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6 izisombululo 115 izimpendulo
Kuphostiwe

Did you use restore?

Did you use restore?
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Umnikazi wombuzo

No, I didn't use restore.

If you mean for my system settings, I don't have that set up.

It was a new installation of Thunderbird, that was installed with the OS anyway. Though I saved the new install's old .thunderbird directory that it had by default, I had never set it up for any of my mail accounts.

I haven't yet had it fully set up to work correctly with the profile I carried over from the old installation. So even if I could roll back the system to an older state, there's not really much that could have been rolled back to yet.

But if you mean something else, then I don't know what that is.

No, I didn't use restore. If you mean for my system settings, I don't have that set up. It was a new installation of Thunderbird, that was installed with the OS anyway. Though I saved the new install's old .thunderbird directory that it had by default, I had never set it up for any of my mail accounts. I haven't yet had it fully set up to work correctly with the profile I carried over from the old installation. So even if I could roll back the system to an older state, there's not really much that could have been rolled back to yet. But if you mean something else, then I don't know what that is.
Ingabe lokhu kube usizo kuwena?
Isicaphuno

Isisombululo Esikhethiwe

Though this is still an imprecise way of going about it, which doesn't reveal much about the problem, I think I have it, now.

Instead of starting with a fresh prefs.js, after I renamed it, I made a copy, and deleted all lines of preferences except ones starting with mail*., and extensions., and the result seems to work for me now.

Though this is still an imprecise way of going about it, which doesn't reveal much about the problem, I think I have it, now. Instead of starting with a fresh prefs.js, after I renamed it, I made a copy, and deleted all lines of preferences except ones starting with '''mail*.''', and '''extensions.''', and the result seems to work for me now.
Ingabe lokhu kube usizo kuwena?
Isicaphuno
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