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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have multiple email account and email signature, everytime i restart my thunderbird all the settings are gone

  • 2 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu sanderganteng

sanderganteng
sanderganteng
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I have set up multiple email accounts and also signatures for each accounts every time i shutdown my computers and starts thunderbird the next day, only my default email account is registered all my other accounts is gone and also my signature is also gone, so I will have to resubmit all the emails accounts and also the signature to the "Account Settings". Is there anyway to make thunderbird remember my settings ?

One funny thins is at the "Account Settings" every time i hit the "OK" button at the bottom right nothing seems to happen the dialog box didn't close it just stay there, I have to click on the "red X" button on top left to close the dialog box - is this normal ? is this the problem why my thunderbird won't remember my other email accounts ?

I appreciate any helps, thanks

I have set up multiple email accounts and also signatures for each accounts every time i shutdown my computers and starts thunderbird the next day, only my default email account is registered all my other accounts is gone and also my signature is also gone, so I will have to resubmit all the emails accounts and also the signature to the "Account Settings". Is there anyway to make thunderbird remember my settings ? One funny thins is at the "Account Settings" every time i hit the "OK" button at the bottom right nothing seems to happen the dialog box didn't close it just stay there, I have to click on the "red X" button on top left to close the dialog box - is this normal ? is this the problem why my thunderbird won't remember my other email accounts ? I appreciate any helps, thanks

Isisombululo esikhethiwe

Maybe there's something wrong with your preferences file. That is where account information is stored. If this is the case, also other changes you make in Tools -> Options won't be remembered.

Please open Help -> Troubleshooting Information and click the Show Folder button. In your profile look for a file named prefs.js and verify that the file is not read only and you have permissions to edit the file.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

Onno Ekker
Onno Ekker
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Isisombululo Esikhethiwe

Maybe there's something wrong with your preferences file. That is where account information is stored. If this is the case, also other changes you make in Tools -> Options won't be remembered.

Please open Help -> Troubleshooting Information and click the Show Folder button. In your profile look for a file named prefs.js and verify that the file is not read only and you have permissions to edit the file.

sanderganteng
sanderganteng Umnikazi wombuzo
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Hi Onno Ekker, Thank you very helpful solution, it works like a charm.. many thanks..