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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Keep receiving "Login to server outlook.office365.com with username (my email) failed." after "Sending Login Information..."

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu sfhowes

viosmic
viosmic
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I am 100% certain that I have the correct password and email, yet even after following the instructions to add Outlook to Thunderbird, I have not been able to get it to work past this issue.

I am 100% certain that I have the correct password and email, yet even after following the instructions to add Outlook to Thunderbird, I have not been able to get it to work past this issue.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Do you have 2-step verification and an app password set up for the account?

viosmic
viosmic Umnikazi wombuzo
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I did, after reading your comment I tried turning them off, however I still am receiving the same issue even after turning them off and restarting Thunderbird.

sfhowes
sfhowes
  • Top 10 Contributor
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It's OK to have 2-step verification as long as the app password is entered instead of the account password, and you're using outlook.office365.com on port 993 (IMAP) or 995 (POP), SSL/TLS security. If it's POP, make sure POP is enabled for the account, and if you have a security program scanning SSL connections, disable that option.