Annoying Pop-Ups.
Dear Whomever,
I am wondering if it is due to almighty Mozilla and it wondrous Firefox browser that is the reason for the annoying pop-ups that appear in the lower right corner of my screen, usually offering some type of financial garbage. I was wondering if it may be Google and/or gmail, but these pop-ups occur regardless of what website I may be on. May anyone have an answer?
All Replies (7)
hi, these may be notifications from a site you've subscribed to (unknowingly or inadvertently). you can go to the firefox options > privacy & security panel, scroll down to the permissions section and next to the notifications click on settings to remove any sites that shouldn't be able to send you push messages.
So where do I go to find Firefox Options? Thanks for a worthless answer.
Maybe check the notification permissions.
- Options/Preferences -> Privacy & Security -> Permissions -> Notifications
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
https://www.malwarebytes.com/ - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
https://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
https://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
https://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
https://support.kaspersky.com/viruses/disinfection/5350
gpspirit3400 said
So where do I go to find Firefox Options? Thanks for a worthless answer.
Sounds like you did not look at the article.
The "Web Push notifications in Firefox" in philipp's reply is a link to the KB article about it including where to look in Firefox for settings.
The link is https://support.mozilla.org/en-US/kb/push-notifications-firefox
Okulungisiwe ngu James
Another worthless reply.
Can you attach a screenshot?
- https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
- use a compressed image type like PNG or JPG to save the screenshot
gpspirit3400 said
Another worthless reply.
Look you give minimal information on what you are seeing and people are guessing what it may be and information on that.
You asked about where Options is as if you never looked at the article so I pointed it out.
How about instead of giving "worthless replies" you actually give more information on what you are seeing. Also posting screenshots of what you are seeing as suggested may help a lot.