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Cannot add more than one email

  • 1 baphendule
  • 3 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Chris Ilias

Sadie1957
Sadie1957
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I have 3 email addresses but Thunderbird only allows me to enter one. I get an error message saying that the email and password is not correct, when I know that it is. Any ideas!

I have 3 email addresses but Thunderbird only allows me to enter one. I get an error message saying that the email and password is not correct, when I know that it is. Any ideas!

Isisombululo esikhethiwe

Hi Sadie, I assume that you're using Gmail, which uses OAuth2 authentication. Let's try resetting your passwords.

  1. Go to [=] > Options > Options > Security > Passwords, then click Saved Passwords.
  2. Click Show All Passwords and confirm.
  3. Take a screenshot of your passwords as a backup.
  4. Click the Remove All button.
  5. Restart Thunderbird, then enter your passwords when prompted.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
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Isisombululo Esikhethiwe

Hi Sadie, I assume that you're using Gmail, which uses OAuth2 authentication. Let's try resetting your passwords.

  1. Go to [=] > Options > Options > Security > Passwords, then click Saved Passwords.
  2. Click Show All Passwords and confirm.
  3. Take a screenshot of your passwords as a backup.
  4. Click the Remove All button.
  5. Restart Thunderbird, then enter your passwords when prompted.