Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't sign into my Firefox account.

  • 1 baphendule
  • 1 inale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu WestEnd

more options

I have two factor authentication enabled and the codes the my two-factor app gives me do not work and the backup codes I saved when I set it up do not work. I'm pretty disappointed I haven't been able to find a customer support email to help deal with this.

I have two factor authentication enabled and the codes the my two-factor app gives me do not work and the backup codes I saved when I set it up do not work. I'm pretty disappointed I haven't been able to find a customer support email to help deal with this.

All Replies (1)

more options

Are you sure your security software isn't blocking the verification to access the site? And what does the error say? Screenshot of it?