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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox will not play some videos from Autonews.com, only. Chrome will play them all?

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu WestEnd

gmo67
gmo67
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I have been using Firefox for many years no trouble. All of a sudden now when I open an email from Autonews.com that has a daily newscast "video", it will not play.- A stationary picture of its video opening appears but when I click on the arrow to actually play it the screen goes white/blank. I called Autonews and their tech said to try it with Google Chrome. I did and with that browser the Autonews videos play OK just like it used to with Firefox -( which I like better). Thus a Firefox issue. They told me to try clearing my firefox 'History' which I did- for 'one day' but no help. I also see some type of "refresh" procedure that may help but I am afraid to do It and loose all my Firefox bookmarks. I am obviously a computer novice so anyone that can give me some detailed help info. as to how to fix my problem -I WOULD REALLY APPRECIATE IT!

Thanks, Greg


edited email from public and search/spam bots view.

I have been using Firefox for many years no trouble. All of a sudden now when I open an email from Autonews.com that has a daily newscast "video", it will not play.- A stationary picture of its video opening appears but when I click on the arrow to actually play it the screen goes white/blank. I called Autonews and their tech said to try it with Google Chrome. I did and with that browser the Autonews videos play OK just like it used to with Firefox -( which I like better). Thus a Firefox issue. They told me to try clearing my firefox 'History' which I did- for 'one day' but no help. I also see some type of "refresh" procedure that may help but I am afraid to do It and loose all my Firefox bookmarks. I am obviously a computer novice so anyone that can give me some detailed help info. as to how to fix my problem -I WOULD REALLY APPRECIATE IT! Thanks, Greg edited email from public and search/spam bots view.

Okulungisiwe ngu James

All Replies (1)

WestEnd
WestEnd
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So what happens if you go to the site without clicking on the email? I clicked the link and can get to the page without issues. So your going to have to provide a error screenshot for others to see what is happening?