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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

channel 4 blank (black) screen

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  • Igcine ukuphendulwa ngu cor-el

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Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram.

I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows. Recently I have Dumped Window 10 - so slow - updates take all day. I now am using Ubuntu 18.04 LTS (using Linux since 2009)

Channel 4 say they Do Not support Linux ?

I have tried to install Adobe Flash Player, but does not seam to work or download. On Ch 4 web page I pressed Allow, but say that I should install Flash Player !

Please could anyone advice me what I can do, or what I have done wrong.

Regards, Richard.

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram. I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows. Recently I have Dumped Window 10 - so slow - updates take all day. I now am using Ubuntu 18.04 LTS (using Linux since 2009) Channel 4 say they Do Not support Linux ? I have tried to install Adobe Flash Player, but does not seam to work or download. On Ch 4 web page I pressed Allow, but say that I should install Flash Player ! Please could anyone advice me what I can do, or what I have done wrong. Regards, Richard.

All Replies (20)

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Rich_42 said

Firefox Version 63.0 (64-bit)

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 63.1

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Rich_42 said

problems with streaming Channel 4 TV UK

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}


I have tried to install Adobe Flash Player

Please explain the problem in detail. What happens? What is the exact error messages?

Adobe Support https://forums.adobe.com/community/flashplayer

Flash Player Version: Version 31.0.0.122

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Hello Rich_42,

You switched from Windows to Linux - Channel 4 does not support Linux (which you already mentioned ..... ) :

https://www.channel4.com/4viewers/faqs/all-4/how-do-i-watch-all-4-what-are-minimum-operating-requirements

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FredMcD said

Rich_42 said
Firefox Version 63.0 (64-bit)

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 63.1

Firefox said 63.0+build2-0ubuntu0.18.04.2 Were do I look to find the info you are asking for?

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Did you get your Firefox from Mozilla or somewhere else?


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

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Application Basics


Name: Firefox Version: 63.0 Build ID: 20181023214826 User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:63.0) Gecko/20100101 Firefox/63.0 OS: Linux 4.15.0-38-generic Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 2/4 Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Missing Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports Firefox Features


Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Firefox Screenshots Version: 33.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Web Compat Version: 2.0.1 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.0.0 ID: webcompat-reporter@mozilla.org

Extensions


Name: Adblock Plus Version: 3.4 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Cookie AutoDelete Version: 2.2.0 Enabled: true ID: CookieAutoDelete@kennydo.com

Name: DuckDuckGo Privacy Essentials Version: 2018.10.24 Enabled: true ID: jid1-ZAdIEUB7XOzOJw@jetpack

Name: Open in VLC media player Version: 0.1.5 Enabled: true ID: {6b954d17-d17c-4a19-8fe6-ee8052a562d6}

Name: uBlock Origin Version: 1.17.2 Enabled: true ID: uBlock0@raymondhill.net

Name: Firefox Lightbeam Version: 2.1.0 Enabled: false ID: jid1-F9UJ2thwoAm5gQ@jetpack

Security Software


Type:

Type:

Type:

Graphics


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Not enough room to send all info ?

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What you posted is the important part for us.

Rich_42 said

Extensions

Name: Adblock Plus

Name: DuckDuckGo Privacy Essentials

Name: uBlock Origin

Using more than one program to do the same job could lead to problems.

Have you tried Firefox Safe Mode as I asked?

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Sorry late getting back with my answers, not been well. over 75yrs old.

I have deleted uBlock. Started Firefox from Terminal. Tried to stream Channel 4 - Said I need Adobe Flashing installing. Tried to do this - selected Ubuntu Flash - New window said - This link needs to be opened with an application. Send to: Then there is 2 Apt URL (in Bold) Choose other Application (Choose) There is a cancel Button A Open link button (Which is Greyed OUT) and does NOT work ?

Still the same as before - I can't install Flash or stream Ch4 ?

What is : <Shift> (Mac=Options) key, and then starting Firefox.

Okulungisiwe ngu Number 1

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Thank you very much FredMcD, I will try out your suggestions and let you know - soon

Regards.

Rich_42

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Okulungisiwe ngu cor-el

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I followed Terminal installation of Flash and could see the Abode Test and the clouds were moving - so it seamed to work ? But when testing Channel 4 & Channel 5 Firefox Block the page - I click on Allow - repeated this - but still get red circling disk on centre of picture I am trying to watch.

Any Advice Please.

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Tried Ch4 again today still have the Red circle on centre of picture from CH4. More Info:- Abode Site said I have Ver 31.0.0.148 installed. ABP is disabled for this site.

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Rich_42 said

still have the Red circle on centre of picture

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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Pressing Alt + PrtScn see in Attachment. 1/ Note Firefox has not Allowed this streaming to start. 2/ If I press Allow its blocked again by Firefox. 3/ Pressing Accept & Play gives circle in circle in of screen. See Attach. 4/ Pressing Allow restart back to where I was at 1/. 5/ I press X after Allow, Them press give the same as in 3/

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As to the 'Allow,' That is Firefox stopping the page from reloading.

Type about:preferences#advanced<enter> in the address bar. Under Advanced, select General Turn off Warn me when websites try to redirect or reload the page.

In Firefox 56+ the "Warn me when websites try to redirect or reload the page" setting can no longer be found in Options/Preferences. You can modify this pref on the about:config page to enable or disable this feature

http://kb.mozillazine.org/Accessibility.blockautorefresh

accessibility.blockautorefresh

True Instead of refreshing a page automatically when [meta http-equiv="refresh"] is present (or Refresh HTTP headers), display a browser message indicating the refresh and allow the user to follow it manually.

False Allow automatic page refreshes

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar.

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FredMcD said

As to the 'Allow,' That is Firefox stopping the page from reloading. Type about:preferences#advanced<enter> in the address bar. Under Advanced, select General Turn off Warn me when websites try to redirect or reload the page. Typing about:preferences# I can't see Warn me when websites try to redirect or reload the page. So can't turn it off. Help please
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