Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

unable to locate mail spool file

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Toad-Hall

more options

I'm running Ubuntu Linux 18.04.1. Lotsa data storage. Lotsa RAM.

I installed T-bird successfully. Ubuntu makes that part easy. But every time I try to boot T-bird, the bass drum in Ubuntu goes 'boom' and I get this weird message: "unable to locate mail spool file." Well I don't know what a mail spool file is and wouldn't recognize if it crawled up my leg and ate my kneecap.

T-bird crashes and falls off the screen in the instant the drum goes "boom". I'm clueless, people. So how to I fix it? I love T-bird. I'm 70 years old and have used it since Windows 2K was hot stuff. Now I can't use it. I hate WEB mail, so I thought maybe you folks could help. Thanks for any advice! jimmythewriter@hughes.net

I'm running Ubuntu Linux 18.04.1. Lotsa data storage. Lotsa RAM. I installed T-bird successfully. Ubuntu makes that part easy. But every time I try to boot T-bird, the bass drum in Ubuntu goes 'boom' and I get this weird message: "unable to locate mail spool file." Well I don't know what a mail spool file is and wouldn't recognize if it crawled up my leg and ate my kneecap. T-bird crashes and falls off the screen in the instant the drum goes "boom". I'm clueless, people. So how to I fix it? I love T-bird. I'm 70 years old and have used it since Windows 2K was hot stuff. Now I can't use it. I hate WEB mail, so I thought maybe you folks could help. Thanks for any advice! jimmythewriter@hughes.net

All Replies (1)

more options

If you have just added a mail account to Thunderbird, then I believe you have created a 'MoveMail' account and not a POP or IMAP Email account. you may have selected the wrong option. Some info on 'MoveMail' here, plus other info.

https://wiki.mozilla.org/Thunderbird:Help_Documentation:Creating_an_Account

Did you intend to create a 'MoveMail' account ? If no, then delete the mail account and recreate a new one as POP or IMAP not MoveMail.