Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox hangs unless options opened. I`ve refreshed,removed and installed ran in safe mode. Firefox has been intermittent but never solidly working unless opt

  • 3 uphendule
  • 2 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu AnnaSycamore

more options

Firefox won`t work reliably unless options opened and nothing changed. I have never seen it fail with options opened.

Firefox won`t work reliably unless options opened and nothing changed. I have never seen it fail with options opened.

All Replies (3)

more options

When this problem occur for the first time? At the first install of FF or since a couple of days?

more options

Problem surfaced a few weeks ago. Firefox has been working fine for many months.

more options

Firefox has been working fine for many month... Ok I don't know what happened few weeks ago... But you can try to restore your computer to a earlier time How to do this In w10 click on start and in search box, search

rstrui.exe

In the window that appear on the bottom, mark "Choose a different restore point"; Click Next > Check "Show more restore points Choose a restore point before the problem occur Your documents will not be affected only the programs installed in this interval. Hope this help!