Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Invisible line on YouTube videos.

  • 7 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu FFus3r

more options

When I am watching a video on YouTube, there is this barely noticeable line that makes the video look kind of off. This doesn't happen on Twitter, Instagram or any other websites that play video. I have disabled hardware acceleration and rebooted Firefox, but the problem still occurs. This only seems to happen in lower qualities, but at the area I live in I only get around 2 - 3 mbps download, so I have to watch in lower qualities. I'm using Firefox Nightly.

The line also disappears when I pause.

When I am watching a video on YouTube, there is this barely noticeable line that makes the video look kind of off. This doesn't happen on Twitter, Instagram or any other websites that play video. I have disabled hardware acceleration and rebooted Firefox, but the problem still occurs. This only seems to happen in lower qualities, but at the area I live in I only get around 2 - 3 mbps download, so I have to watch in lower qualities. I'm using Firefox Nightly. The line also disappears when I pause.
Ama-screenshot ananyekiwe

Okulungisiwe ngu NathanNGC

All Replies (7)

more options

Youtube is bandwidth intensive so the lower your ISP speeds the more noticeable video problems will show up. What you want to do is have nothing else running in the background and just youtube and see what happens. Disable all extensions to verify those aren't the cause of the video problems as well.

more options

In addition to the above :

You might consider switching to the more stable release Firefox version - the latest version now is 62.0.2, which you can download in your preferred language from here :

https://www.mozilla.org/firefox/all/

more options

WestEnd said

Youtube is bandwidth intensive so the lower your ISP speeds the more noticeable video problems will show up. What you want to do is have nothing else running in the background and just youtube and see what happens. Disable all extensions to verify those aren't the cause of the video problems as well.

I don't think it's my ISP speeds. It hasn't happened on other browsers. I have tried disabling extensions and program, and it doesn't fix it.

more options

NathanNGC said

WestEnd said
Youtube is bandwidth intensive so the lower your ISP speeds the more noticeable video problems will show up. What you want to do is have nothing else running in the background and just youtube and see what happens. Disable all extensions to verify those aren't the cause of the video problems as well.

I don't think it's my ISP speeds. It hasn't happened on other browsers. I have tried disabling extensions and program, and it doesn't fix it.

Then you need to uninstall FF and delete Mozilla folder and reinstall FF as it sounds like something is corrupted in FF folder then.

more options

Do you have any content blocking extensions?

What you see might be artifacts that are leftover when content is removed/blocked that YouTube overlays on the player.

more options

WestEnd said

NathanNGC said
WestEnd said
Youtube is bandwidth intensive so the lower your ISP speeds the more noticeable video problems will show up. What you want to do is have nothing else running in the background and just youtube and see what happens. Disable all extensions to verify those aren't the cause of the video problems as well.

I don't think it's my ISP speeds. It hasn't happened on other browsers. I have tried disabling extensions and program, and it doesn't fix it.

Then you need to uninstall FF and delete Mozilla folder and reinstall FF as it sounds like something is corrupted in FF folder then.

I have tried reinstalling yet the problem still is there.

more options

update your graphics drive.

use driver booster:


about:config > webgl.force-enabled > double click to change it ti TRUE , and restart firefox.