Hi RickPaulin, this is a difficult question to answer because Firefox doesn't work with web-based databases natively, but through a web application. If the name of the site is fairly unique, you could try this query (replace sitename with the actual site name when you get to the results page and then submit the revised query): [https://www.google.com/search?tbs=qdr%3Am&q=sitename+broken+(site%3Amozilla.org+OR+site%3Amozillazine.org+OR+site%3Areddit.com%2Fr%2Ffirefox) sitename broken (site:mozilla.org OR site:mozillazine.org OR site:reddit.com/r/firefox) - Google Search] ---- To gather information from your own Firefox, you could check for messages in Firefox's Web Console. You can open the Web Console in the lower part of the tab using either: * "3-bar" menu button > Web Developer > Web Console * (menu bar) Tools > Web Developer > Web Console * (Windows) Ctrl+Shift+k Then reload the page in the upper part of the tab or repeat a problem operation and watch for error or security messages. (The lines with blue triangles generally are not significant unless you suspect a style rule problem.) Anything that sounds like it could be relevant? ---- And in case something here clicks with you: If a site is generally known to work in Firefox, these are routine suggestions to try when it stops working normally: '''Double-check content blockers:''' Firefox's Tracking Protection feature and extensions that counter ads and tracking may break websites that weren't built to operate normally without the blocked components. Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: [[Tracking Protection]]. Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site. '''Cache and Cookies:''' When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site. (1) Clear Firefox's Cache See: [[How to clear the Firefox cache]] If you have a large hard drive, this might take a few minutes. (2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either: * right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "Clear Cookies and Site Data" * (menu bar) Tools > Page Info > Security > "Clear Cookies and Site Data" * click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "Clear Cookies and Site Data" button In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites. Then try reloading the page. Does that help? '''Testing in Firefox's Safe Mode:''' In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem. ''If Firefox is not running:'' Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) ''If Firefox is running:'' You can restart Firefox in Safe Mode using either: * "3-bar" menu button > "?" Help > Restart with Add-ons Disabled * (menu bar) Help menu > Restart with Add-ons Disabled and OK the restart. ''Both scenarios:'' A small dialog should appear. Click "Start in Safe Mode" (''not'' Refresh). Any improvement?

Oh, regarding old versions of Firefox. Of course, it's not recommended, but you could take a look at these articles: * [[Install an older version of Firefox]] * [[Switch to Firefox Extended Support Release (ESR) for personal use]] * ''As a precaution before downgrading:'' [[Back up and restore information in Firefox profiles]]