Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Refreshed Firefox

  • 3 uphendule
  • 1 inale nkinga
  • 45 views
  • Igcine ukuphendulwa ngu Shadow110

more options

Refresh Firefox popped-up and I click refresh, after that, I am no longer able to open google and some other websites. it says your connection is not secure, i don't understand, because before I refreshed the firefox it works fine with my kaspersky and everything else. I tried looking for supports and had done everything I could. This is my last resort

Refresh Firefox popped-up and I click refresh, after that, I am no longer able to open google and some other websites. it says your connection is not secure, i don't understand, because before I refreshed the firefox it works fine with my kaspersky and everything else. I tried looking for supports and had done everything I could. This is my last resort

All Replies (3)

more options

https://www.google.com/?gws_rd=ssl

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIDgzCCAmugAwIBAgIML7uC1jOi3RSOBWNeMA0GCSqGSIb3DQEBCwUAMFUxGjAY BgNVBAoMEUthc3BlcnNreSBMYWIgWkFPMTcwNQYDVQQDDC5LYXNwZXJza3kgQW50 aS1WaXJ1cyBQZXJzb25hbCBSb290IENlcnRpZmljYXRlMB4XDTE4MDUyMzA5NTkz OVoXDTE4MDgxNTA5MDgwMFowaDELMAkGA1UEBhMCVVMxEzARBgNVBAgMCkNhbGlm b3JuaWExFjAUBgNVBAcMDU1vdW50YWluIFZpZXcxEzARBgNVBAoMCkdvb2dsZSBM TEMxFzAVBgNVBAMMDnd3dy5nb29nbGUuY29tMIIBIjANBgkqhkiG9w0BAQEFAAOC AQ8AMIIBCgKCAQEAqnTZshin2WoQKmpYIpKnT5TvYqv6DXzxEoAd+22kYTifjgNK 3jKM92tvpzGz4cZTzGz27pbcQSkn9sM5iVIyVENMgX5TjicbaynVtyUwUWa5kau6 dpkbthzjJTA/cKWSm9OVN0Tq+vX5ICLianq53356xdLM5byAVdPWtfjkqp3iDqoD 5KiPxa+p/Q/51lOYZHr7oB7KetZ1v5tWl7BIG9yrWCJyTzUPdmDUzbVmZWNjw+1/ rU0lVm3POHzpKffZ7S2T3J854szMySXFfml+96mGLyBFNBarq0s8ixLjCkxJbW/e GTHoqWeIdp3o4qyDLD5VgiFEti+HD4WEIU0jQwIDAQABo0AwPjAZBgNVHREEEjAQ gg53d3cuZ29vZ2xlLmNvbTAMBgNVHRMBAf8EAjAAMBMGA1UdJQQMMAoGCCsGAQUF BwMBMA0GCSqGSIb3DQEBCwUAA4IBAQCo9Sn8W7M7WxZ/mLS3MfYzNX2+Qp9YSPhh dHSImQuUHEtx5Gb6Dz2kFmPDdA2+HF4R2efKNj30tZNQT474c7QLTmc1vxN53asX sSnVWAnGboIUZmoM84jMq1+HW+wXUnfIgw7hQoMxdhyOU3TzD5KZ4Q9Om2o95dDU +XwCQ1cf7zs3Zc9JOsELy0mLC2VXsnIdLTE3qd6M94JRI0pTld7hmBZA9iY4kpIL NCrwwEW4buCzOnv4C23+BJQYGKPMU0+B+cmwEyU4EeftP4I993QQXNN/bxxA2tZE Eb0zblIyHZPrYlA3vZ+qQ9RP0Fgn0cJDNa0VUxB7Ai71G/K7uaac


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIDPzCCAiegAwIBAgIIAyo2VmauMrUwDQYJKoZIhvcNAQEFBQAwVTEaMBgGA1UE CgwRS2FzcGVyc2t5IExhYiBaQU8xNzA1BgNVBAMMLkthc3BlcnNreSBBbnRpLVZp cnVzIFBlcnNvbmFsIFJvb3QgQ2VydGlmaWNhdGUwHhcNMTUxMTAxMTUwNDM1WhcN MjUxMDI5MTUwNDM1WjBVMRowGAYDVQQKDBFLYXNwZXJza3kgTGFiIFpBTzE3MDUG A1UEAwwuS2FzcGVyc2t5IEFudGktVmlydXMgUGVyc29uYWwgUm9vdCBDZXJ0aWZp Y2F0ZTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBAKp02bIYp9lqECpq WCKSp0+U72Kr+g188RKAHfttpGE4n44DSt4yjPdrb6cxs+HGU8xs9u6W3EEpJ/bD OYlSMlRDTIF+U44nG2sp1bclMFFmuZGrunaZG7Yc4yUwP3ClkpvTlTdE6vr1+SAi 4mp6ud9+esXSzOW8gFXT1rX45Kqd4g6qA+Soj8Wvqf0P+dZTmGR6+6AeynrWdb+b VpewSBvcq1gick81D3Zg1M21ZmVjY8Ptf61NJVZtzzh86Sn32e0tk9yfOeLMzMkl xX5pfvephi8gRTQWq6tLPIsS4wpMSW1v3hkx6KlniHad6OKsgyw+VYIhRLYvhw+F hCFNI0MCAwEAAaMTMBEwDwYDVR0TAQH/BAUwAwEB/zANBgkqhkiG9w0BAQUFAAOC AQEAfsEra8WrtIzNZzfsdtQ2icXMGk5Nbzycz+XF2R2gtS0Tn+EYfUz0LueeQi52 EcOcDc/K0B+2zebjVxaG0VWnYzVYKmuYOZcGvx2qzPsiLgn8F69wCgsgk/hDWvev Pnx4Jay5Ulox9TsHfGIYdAwsvKT+E49/mC7NhiAXPfFFfruj/F+j0cVZUa+KDG+C sEerUWDgE+BW8FVd0v9k720Dj2Eaf4uR0eSnS4C/kdlTDUUj27vuAWrcsM1ibkB4 2cHtt4CcMB3We7OmYPBQ7HSp/F2LSOL44/BQktvq5mmGRj2I+4/zwjgVes32QWUG YNEL8yY60dd+bgN+VNlwgqrkeQ==


END CERTIFICATE-----
more options
more options

Hi, bummer. As to why, no idea. but you mention your security software : There is security software like Avast/AVG, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

You may need to go to kaspersky 's forum and find the work around for what ever your running, suggest update kaspersky and reboot, if that fails see their community forum.

Please let us know if this solved your issue or if need further assistance.