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Youtube is acting weird by showing full blank page OR just the video

Kuphostiwe

The problem is that the homepage of "YouTube" is completely blank like so: https://i.imgur.com/M8f7Yn6.png . The browser I use by default is Firefox and it happens both in incognito mode and normal browsing mode. If I use microsoft edge, Youtube loads fine, If i take a youtube video url from edge to firefox; the video will load up but nothing else: http://i.imgur.com/iOusiyA.png

The problem is that the homepage of "YouTube" is completely blank like so: https://i.imgur.com/M8f7Yn6.png . The browser I use by default is Firefox and it happens both in incognito mode and normal browsing mode. If I use microsoft edge, Youtube loads fine, If i take a youtube video url from edge to firefox; the video will load up but nothing else: http://i.imgur.com/iOusiyA.png

Isisombululo esikhethiwe

Another user has the same problem.

https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

Funda le mpendulo ngokuhambisana nalesi sihloko 5

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.82 Safari/537.36

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

Another user has the same problem.

https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

Another user has the same problem. https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history Remove History For One Site Open the History Manager '''<Control><Shift> H.''' In the search bar, enter the name of the site. Right-click on one of the listings and select '''Forget About This Site.''' This should remove all information, including any passwords / settings.

Umnikazi wombuzo

Dear FredMcD, Thank you for the help, it has worked. This also fixed my facebook issue where the chat disappears.

Kind Regards, Momo (Momoster69)

Dear FredMcD, Thank you for the help, it has worked. This also fixed my facebook issue where the chat disappears. Kind Regards, Momo (Momoster69)
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.
Lanselot 0 izisombululo 127 izimpendulo
Kuphostiwe

Impendulo Ewusizo

i have same problem in another site but i not have the "forget about this site" option ...any other solution ?

i have same problem in another site but i not have the "forget about this site" option ...any other solution ?
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

Lanselot said

i not have the "forget about this site" option

Why not?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

''Lanselot [[#answer-1051395|said]]'' <blockquote> i not have the "forget about this site" option </blockquote> Why not? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
Lanselot 0 izisombululo 127 izimpendulo
Kuphostiwe

yes and i have only flash player extension so i doubt depend on that ( i know safe mode only disable extension ) already cleared cache and cookie too is 3 days i couldn't load a site and i notice the same site load with google translate but with a very basic graphics...here my topic https://support.mozilla.org/en-US/questions/1194910 hope someone have solution for this...fortunatelly isn't an important site but still wanna be able to load it...

yes and i have only flash player extension so i doubt depend on that ( i know safe mode only disable extension ) already cleared cache and cookie too is 3 days i couldn't load a site and i notice the same site load with google translate but with a very basic graphics...here my topic https://support.mozilla.org/en-US/questions/1194910 hope someone have solution for this...fortunatelly isn't an important site but still wanna be able to load it...

Umnikazi wombuzo

Lanselot said

i have same problem in another site but i not have the "forget about this site" option ...any other solution ?

turns out it was a spoofer agent plugin/addon i was using that was causing all these problems, the deleting history bit only worked due to the fact that I restarted the browser thus refreshing the spoofer agent and changed my agent info (browser info, os details and etc). So are you using any?

''Lanselot [[#answer-1051395|said]]'' <blockquote> i have same problem in another site but i not have the "forget about this site" option ...any other solution ? </blockquote> turns out it was a spoofer agent plugin/addon i was using that was causing all these problems, the deleting history bit only worked due to the fact that I restarted the browser thus refreshing the spoofer agent and changed my agent info (browser info, os details and etc). So are you using any?
Lanselot 0 izisombululo 127 izimpendulo
Kuphostiwe

everything is default and 3 days ago same site worked i made no changes after , im using incognito mode so nothing get saved but still li deleted cookie - cache don't know what to do anymore , i have recently made a refresh too maybe i should do it again ... also if i prefer not...

everything is default and 3 days ago same site worked i made no changes after , im using incognito mode so nothing get saved but still li deleted cookie - cache don't know what to do anymore , i have recently made a refresh too maybe i should do it again ... also if i prefer not...
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

For those still having a problem, a post was flagged as Solved Problem. so others that can help may not read this post.

Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever).

Now select the category for the problem. At the bottom is Other.

Describe the problem in brief. Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.

For those still having a problem, a post was flagged as '''Solved Problem.''' so others that can help may not read this post. Please go to the top of any '''support.mozilla.org''' web page and use the '''Ask A Question link; https://support.mozilla.org/en-US/questions/new''' Select the product for what the problem is (Firefox or whatever). Now select the category for the problem. At the bottom is Other. Describe the problem in brief. Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; '''None Of These Solve My Problem.''' Now enter all the relative information on the problem. At the bottom of this, you can Add Images. Under this is '''Troubleshooting Information.''' Please press the '''Share Data button.''' This will let us look at your system details. '''No Personal Information Is Collected.'''
Lanselot 0 izisombululo 127 izimpendulo
Kuphostiwe
i have alredy post a topic https://support.mozilla.org/en-US/questions/1194910