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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

What causes Firefox to crash when I'm on Facebook (doesn't seem to happen on any other site)?

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  • Igcine ukuphendulwa ngu FredMcD

Jeffrey Gonzalez-Parker
Jeffrey Gonzalez-Parker
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Firefox went through a period of slowing down after continued use during the day and after the recent update pushed down, when Facebook is brought up, Firebox than crashes.

Firefox went through a period of slowing down after continued use during the day and after the recent update pushed down, when Facebook is brought up, Firebox than crashes.

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FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support