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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Lost my bookmarks after PC reinstallation & I had not Reset my account password in past

  • 6 uphendule
  • 4 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu the-edmeister

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there are no password, bookmarks and other data when I have signed into firefox in my new Pc.

I had not reset my password in past

there are no password, bookmarks and other data when I have signed into firefox in my new Pc. I had not reset my password in past

Isisombululo esikhethiwe

Sync is what it is; it's not intended to serve as a backup medium for long term data storage. Its purpose is to synchronize data across multiple devices, while retaining the current synchronization of data from those devices.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (6)

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Is your Sync data on any other devices?

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the-edmeister said

Is your Sync data on any other devices?
in past ( 4 months ago) but not now. i have Unistalled form all other devices.
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main thing is that firefox is not giving good services to their users.

They can't hold data for longer time.


Chrome & opera are good browser than Mozilla browser

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Isisombululo Esikhethiwe

Sync is what it is; it's not intended to serve as a backup medium for long term data storage. Its purpose is to synchronize data across multiple devices, while retaining the current synchronization of data from those devices.

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now what me have to do? their are any chance to get them back..


from march 2017 to July 2017 I have not signed into firefox account from any devices. Is that the reason for data loose

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I doubt if not being signed in to Sync for 3 or 4 months would cause your data to get lost, but it doesn't sound like you were using Firefox as intended to begin with. You should have made a backup of your Firefox Profile before that re-installation.