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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

content of some messages no longer showing on screen even header is still there

  • 1 baphendule
  • 2 zinale nkinga
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  • Igcine ukuphendulwa ngu user1121639

billtuck
billtuck
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In my inbox I have 1780 messages - when I go back to review them a number have the header only and nothing shows in message detail area below. Also if I have reviewed another message which did work the attachment from that message continues to appear for each message I cannot access. I can review other messages prior to and after "non readable" messages - non readable messages appear to be random. Copy of good (readable) email and non readable email attached. Thanks Bill T

In my inbox I have 1780 messages - when I go back to review them a number have the header only and nothing shows in message detail area below. Also if I have reviewed another message which did work the attachment from that message continues to appear for each message I cannot access. I can review other messages prior to and after "non readable" messages - non readable messages appear to be random. Copy of good (readable) email and non readable email attached. Thanks Bill T
Ama-screenshot ananyekiwe

All Replies (1)

user1121639
user1121639
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1. Backup the Profile folder. In fact, you should do this regularly in any case. Backup the entire computer regularly.

2. Select the Inbox, then Compact Folders. Menu: File: Compact folders.

3. Right-click the Inbox, choose Properties, then click the Repair Folder button.

4. The Thunderbird Inbox is the most used folder, with e-mails going into and out of it all the time. Thus it is the most vulnerable to being corrupted. Therefore you need to treat it carefully. Please read and follow the advice in the article Keep it working - Thunderbird. If you don't follow this advice, your Inbox will continue to get corrupted occasionally, and you may lose e-mails when it happens.