Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How can I recover lost "Local Folders"?

  • 3 uphendule
  • 2 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu Zenos

more options

Had to "re-set" my Windows 10 laptop. It said that all my files would be safe but that some apps would need re-installation. It turned out that re-setting actually involved a complete re-installation of Windows, and the removal of the Thunderbird app. I re-installed Thunderbird and re-accessed my on-line emails OK, but the Local Folders folder is now empty! And I'd recently cleaned up all my Inboxes and Sent folders by deleting stuff and moving things I needed to keep into Local Folders. Is there any way I can get them back? By the way, this is yet another example of how Microsoft just can't get things done right!

Had to "re-set" my Windows 10 laptop. It said that all my files would be safe but that some apps would need re-installation. It turned out that re-setting actually involved a complete re-installation of Windows, and the removal of the Thunderbird app. I re-installed Thunderbird and re-accessed my on-line emails OK, but the Local Folders folder is now empty! And I'd recently cleaned up all my Inboxes and Sent folders by deleting stuff and moving things I needed to keep into Local Folders. Is there any way I can get them back? By the way, this is yet another example of how Microsoft just can't get things done right!

All Replies (3)

more options

You set these accounts up again? You didn't save your old Thunderbird profile to use again?

more options

I did not save profile because Windows said all my own data and files would be safe, and it did not make it clear that Thunderbird would be completely deleted! Thanks for your input though.

more options

I can't help you with the detail since I don't work with Windows 10 regularly. But if it was done properly, your old data might be stored in a folder named Windows.old.

Copying the old Thunderbird profile over the current (new) one would restore your Local Folders and Address Book, along with all your previous account settings.