Latest build of FF hangs up every few minutes for about 10-15 seconds (Windows 10)
This problem started after the update to 48.0.2.
Basically, FF will hang every 5 or so minutes of browsing for a length of 10-15 seconds. The browser becomes completely unresponsive during this time and the title bar displays "not responding". There is no pattern to the behaviour. It can hang at any time, even just browsing a basic HTML text site.
The same thing happens in safe mode so it is not an add-on issue.
I am on the latest version of Windows 10.
Both Chrome and Edge work without any problems.
Am I the only one having this issue?
Okulungisiwe ngu Chlamydia1
All Replies (4)
This sounds like the computer's CPU is being overworked.
Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?
Starting The Computer In Safe Mode;
Free Online Encyclopedia
https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
FredMcD said
This sounds like the computer's CPU is being overworked. Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there? Starting The Computer In Safe Mode;
Free Online Encyclopedia
https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
CPU usage does spike when it hangs, but only to about 30%.
I am on an i5 6600.
So I rolled back to version 47 and I haven't had any issues.
Unfortunately, the beta for version 49 has the same issue as version 48, so it doesn't look like the problem has been addressed. :(
Is there any way I can submit an error report? I know that the browser usually needs to crash in order to get that option (and mine doesn't crash, it just hangs for a short period).
Okulungisiwe ngu Chlamydia1
You can file a bug report, but let's wait for more input on this. I've called for more help.