Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Some messages stored in one Sent folder, some in another

  • 4 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Matt

more options

For some reason I find I have a folder called Sent and another called Sent Mail. The first one is a sub-folder of a folder of my email address, the second is a sub-folder of one called Gmail (this word Gmail is in italics and rather greyed-out). There appears to be no logic as to why a mail I send gets into one folder or the other - or both. What am I missing?

For some reason I find I have a folder called Sent and another called Sent Mail. The first one is a sub-folder of a folder of my email address, the second is a sub-folder of one called Gmail (this word Gmail is in italics and rather greyed-out). There appears to be no logic as to why a mail I send gets into one folder or the other - or both. What am I missing?

All Replies (4)

more options

you are missing some configuration settings.

First move all sent mail to the folder under the [gmail] entry. Right click the account in the folder pane and select settings in server settings select the advanced button. Add [Gmail] to the server directory entry. Click oK. In copies and folder set Thunderbird to not save copies of messages you send for this account. (Gmail will make a copy in send items when you send the mail and you do not want 2 I assume. Otherwise specify to use the local folders send folder in Thunderbird.

more options

I'm now getting a message saying that mail server responded [NONEXISTENT] Unknown Mailbox: gmail/Sent (Failure)

more options

A further development! TB crashed and all the folders in gmail disappeared and so did the others in the main folder. I had to create a sent folder, but that's now empty! Is there a way I can recapture the sent messages?

more options

Did you get the case right in the server directory. Most that have a problem ignore the case to their peril