Why can't I get Mozilla to load after Win10 update 8-9-16
I click on my icon to open Mozilla Firefox and it doesn't load. I uninstalled it and reinstalled and it still does it. I made sure it was my default browser.
PLEASE help. I don't like using Microsoft Edge
All Replies (2)
Monroe1 said
I click on my icon to open Mozilla Firefox and it doesn't load. I uninstalled it and reinstalled and it still does it. I made sure it was my default browser. PLEASE help. I don't like using Microsoft Edge
Hi Monroe,
You're saying that you made sure that FF is your default browser; what is your search engine ?
If e.g. Bing is your search engine, it'll take a lot of work to reinstall FF as your browser after this last Win10 upgrade (as you have probably noticed) !
If, however, Google is your search engine, it shouldn't be a problem to get FF reinstalled (3-bar menu; go to 'Options' ).
But you've probably already tried this; I'm really curious what exactly it is that you're facing here (it took me hours and hours to reinstall Firefox after this upgrade).
I'm in no position to give you advice (I'm an internet novice), but I'm sure that the experts on this forum will be able to help you.
Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files
C:\Program Files (x86)
Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual.
Do Not remove the profiles folder.
Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.
After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.
If there is a problem, start your Computer in safe mode and try again.