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Unable to use keyboard input with Firefox but works with everything else.

Kuphostiwe

I am unable to use my keyboard for typing characters on any firefox page including the google search bar. I am able to type without problems on IE, notepad, word etc etc.

I have windows 10 installed on my PC and also Win XP on a dual boot - the keyboard functions fine on Firefox with XP. 

I have tried resetting and installing from scratch with no effect and have latest Firefox version. I use Kasperski IS latest version. Any help gratefully received as it’s a pain having to type everything into notepad and the copying & pasting!

The only keys that respond are the backslash and the period on the numeric pad..

I am unable to use my keyboard for typing characters on any firefox page including the google search bar. I am able to type without problems on IE, notepad, word etc etc. I have windows 10 installed on my PC and also Win XP on a dual boot - the keyboard functions fine on Firefox with XP. I have tried resetting and installing from scratch with no effect and have latest Firefox version. I use Kasperski IS latest version. Any help gratefully received as it’s a pain having to type everything into notepad and the copying & pasting! The only keys that respond are the backslash and the period on the numeric pad..

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Shockwave Flash 21.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.4.194
  • VLC media player Web Plugin

Isisebenziso

  • Firefox 46.0.1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 10.0; rv:46.0) Gecko/20100101 Firefox/46.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/46.0.1/WINNT/en-US/

Izandiso

  • DownThemAll! 2.0.19 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • DuckDuckGo Plus 0.5.2 (jid1-ZAdIEUB7XOzOJw@jetpack)
  • Firefox Hello 1.2.6 (loop@mozilla.org)
  • Flagfox 5.1.11 ({1018e4d6-728f-4b20-ad56-37578a4de76b})
  • Kaspersky Protection 4.6.2.31 (light_plugin_D772DC8D6FAF43A29B25C4EBAA5AD1DE@kaspersky.com)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • NoScript 2.9.0.11 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Pocket 1.0 (firefox@getpocket.com)
  • uBlock Origin 1.7.0 (uBlock0@raymondhill.net)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: NVIDIA GeForce 210
  • adapterDescription2:
  • adapterDeviceID: 0x0a65
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterSubsysID: 079410de
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 1-29-2016
  • driverDate2:
  • driverVersion: 9.18.13.4195
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D11 vs_4_1 ps_4_1)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
FredMcD
  • Top 10 Contributor
4269 izisombululo 59841 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? ----------- Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''
cor-el
  • Top 10 Contributor
  • Moderator
17571 izisombululo 158915 izimpendulo
Kuphostiwe

Some have reported that pressing F9 and the Windows key simultaneously one or more times has worked to fix issues with the keyboard not working. If this doesn't help then close and restart Firefox or reboot the computer (you may have to reboot more than once).

Some have reported that pressing F9 and the Windows key simultaneously one or more times has worked to fix issues with the keyboard not working. If this doesn't help then close and restart Firefox or reboot the computer (you may have to reboot more than once).