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can't access my laptop Firefox acct on my new android tablet

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i have a firefox acct on my laptop, I cannot access that acct on my new tablet, the error: wrong e-mail address

i have a firefox acct on my laptop, I cannot access that acct on my new tablet, the error: wrong e-mail address

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That is very strange.

Ensure you have latest update on both devices, then in your computer press the sync button in hamburger menu (☰) to force the sync and then try.

Try to login to https://accounts.firefox.com/settings using the email you use for Firefox Sync and see if it accepts your email. If it doesn't, it is likely that your Firefox account doesn't use that email.

Okulungisiwe ngu deadrat