Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

For the last 2+ weeks (approx since Oct 21, 2015) Firefox has been crashing many times. I have Windows 7 Home Premium bp-591ebc7a-1813-4cda-9d01-b64de2151110

  • 2 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu FredMcD

more options

bp-591ebc7a-1813-4cda-9d01-b64de2151110 11/9/2015 8:47 PM bp-fab5c761-7c11-491d-8408-b7baa2151106 11/6/2015 9:11 AM bp-29d1bb8c-3350-4ede-b1f0-c66372151105 11/4/2015 10:49 PM bp-aed99cd9-7e0e-41c8-b450-86a8c2151104 11/3/2015 7:37 PM bp-1d297a9b-0a93-4a67-b787-e9c0a2151101 10/31/2015 9:12 PM

That is just the last 5 that I have seen to be requested by support...this is driving me crazy. I've updated, added new security, scanned & still crashes. Please help!!! Terry

All Replies (2)

more options

First I would Attempt to see if it is not a plug-in causing this issues. The most simple way would to restart Firefox in Safe mode

Have you tried refreshing Firefox?

Okulungisiwe ngu LostGod

more options

bp-591ebc7a-1813-4cda-9d01-b64de2151110 Signature OOM | small OutOfMemory

Attention Sumo's there are 30 related bug reports Most are about OOM

lpxpcom.dll = LastPass

inproc_agent.dll = Kaspersky Inproc Agent


Disable LastPass. If the problem is still there, disable Kaspersky.