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Firefox crashing while printing after clean install

  • 5 uphendule
  • 2 zinale nkinga
  • 34 views
  • Igcine ukuphendulwa ngu mikeysal12

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So I have performed a reset and a complete fresh install with deleting the profiles and firefox still crashes. Any ideas what to do next?

Crash data here:

AdapterDeviceID: 0x fd8 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:39.0 BuildID: 20150630154324 CrashTime: 1436813415 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1436813319 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x fd8GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 83 StartupTime: 1436813399 Theme: classic/1.0 Throttleable: 1 URL: https://www.google.com/?gws_rd=ssl Vendor: Mozilla Version: 39.0 useragent_locale: en-US

All Replies (5)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

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mikeysal12 said

So I have performed a reset and a complete fresh install with deleting the profiles and firefox still crashes. Any ideas what to do next? Crash data here: AdapterDeviceID: 0x fd8 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:39.0 BuildID: 20150630154324 CrashTime: 1436813415 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1436813319 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x fd8GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 83 StartupTime: 1436813399 Theme: classic/1.0 Throttleable: 1 URL: https://www.google.com/?gws_rd=ssl Vendor: Mozilla Version: 39.0 useragent_locale: en-US

https://crash-stats.mozilla.com/report/index/e449797a-778c-4845-9c31-906f32150713

Here is the crash data page.

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FredMcD said

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit. Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

https://crash-stats.mozilla.com/report/index/e449797a-778c-4845-9c31-906f32150713

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The crash report flagged these programs;

PrintCocoaUI

KONICA MINOLTA C360 ImageQuality

pde


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Can you disable the above?

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FredMcD said

The crash report flagged these programs; PrintCocoaUI KONICA MINOLTA C360 ImageQuality pde

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Can you disable the above?

Hello, the problem is still there when using firefox in safe mode... :/