Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

the new version won't let me log into my credit union

  • 5 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu James

more options

since you made me upgrade to the new version of 34.0, I can't log into my credit union. So I have to go to the old version of 33.1 and its fine. So what are you people doing that blocks my credit union when you have no right to do that??

since you made me upgrade to the new version of 34.0, I can't log into my credit union. So I have to go to the old version of 33.1 and its fine. So what are you people doing that blocks my credit union when you have no right to do that??

All Replies (5)

more options

hello jim0310pa, in order to help you here it's necessary to provide more details about the actual issue. what exactly isn't working, do you get any error messages (what do they state exactly), on which url is this happening, and so on...?

more options

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

philipp said

hello jim0310pa, in order to help you here it's necessary to provide more details about the actual issue. what exactly isn't working, do you get any error messages (what do they state exactly), on which url is this happening, and so on...?

It says this....

Unable to Connect Securely

Firefox cannot guarantee the safety of your data on me.targetcu.org because it uses SSLv3, a broken security protocol. Advanced info: ssl_error_no_cypher_overlap Learn More…

I tried all that was listed below in other email and doesn't work now I have to keep 33.1 on and cant use the new version because you people did something to block my credit union site. You really need to figure out why Thanks

more options

hello, ssl3.0 encrypted connections can be no longer considered secure since an attack vector against them ("POODLE") has become known. please contact the webmaster in charge of the site and urge them to update their encryption to something contemporary - especially if it involves financial transactions! https://blog.mozilla.org/security/2014/10/14/the-poodle-attack-and-the-end-of-ssl-3-0/

if you want to re-enable ssl 3.0 in firefox you can do that - however keep the consequences in mind, that you will become vulnerable to the attack mentioned above: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.tls.version.min. double-click it, change its value to 0 and restart the browser.

more options

After you are done with site you should reset the mentioned security.tls.version.min preference to default as otherwise you may not know you are using the vulnerable SSL 3.0 as minimum on other sites that you thought was secure and safe.

A better alternative may be https://addons.mozilla.org/en-US/firefox/addon/ssl-version-control/ as you can change it to SSL 3.0 when you really must need to.

Okulungisiwe ngu James