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Firefox will not download from youtube

Kuphostiwe

I've been using Firefox for years and never had a problem that wasn't easily fixed. However, recently Firefox is unable to download videos from youtube. I use download helper. When the save button is mashed the blue download arrow appears.

It's a real basic problem but it has me stumped. Any ideas? Thank you!

                                          John Bott
I've been using Firefox for years and never had a problem that wasn't easily fixed. However, recently Firefox is unable to download videos from youtube. I use download helper. When the save button is mashed the blue download arrow appears. It's a real basic problem but it has me stumped. Any ideas? Thank you! John Bott

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 14.0 r0
  • Google Update
  • Version 5.4.2.18903
  • 5.1.30514.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • Next Generation Java Plug-in 10.55.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • VLC media player Web Plugin 2.1.3
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
  • GEPlugin
  • Shockwave Flash 11.8 r800
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • DivX Plus Web Player version 2.3.0.87
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • DivX VOD Helper Plug-in
  • CANON iMAGE GATEWAY Mycamera Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Npdsplay dll

Isisebenziso

  • Firefox 31.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 5.1; rv:31.0) Gecko/20100101 Firefox/31.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/31.0/WINNT/en-US/

Izandiso

  • 1-Click YouTube Video Downloader 2.3.4 (YoutubeDownloader@PeterOlayev.com)
  • Adblock Plus 2.6.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • BetterPrivacy 1.68 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • DownloadHelper 4.9.22 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • DivX Plus Web Player HTML5 <video> 2.1.2.172 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Akusebenzi)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Akusebenzi)
  • RealDownloader 1.3.2 ({FCE04E1F-9378-4f39-96F6-5689A9159E45}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: NVIDIA GeForce 7050 / NVIDIA nForce 610i
  • adapterDescription2:
  • adapterDeviceID: 0x07e3
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 1-31-2013
  • driverDate2:
  • driverVersion: 6.14.13.783
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 7050 / NVIDIA nForce 610i Direct3D9 vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 9

Okuthandwayo Okulungisiwe

  • accessibility.typeaheadfind.casesensitive: 1
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 512000
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 1048576
  • browser.cache.frecency_experiment: 4
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: false
  • browser.sessionstore.restore_on_demand: False
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446
  • browser.startup.homepage_override.buildID: 20140716183446
  • browser.startup.homepage_override.mstone: 31.0
  • browser.tabs.drawInTitlebar: False
  • browser.urlbar.default.behavior: 2
  • browser.zoom.full: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 31.0
  • font.internaluseonly.changed: True
  • font.size.variable.x-western: 18
  • gfx.blacklist.suggested-driver-version: 257.21
  • network.cookie.prefsMigrated: True
  • network.dns.disableIPv6: True
  • network.dnsCacheEntries: 200
  • network.dnsCacheExpiration: 240
  • network.http.connect.timeout: 60
  • network.http.keep-alive.timeout: 300
  • network.http.max-connections: 48
  • network.http.max-connections-per-server: 16
  • network.http.max-persistent-connections-per-proxy: 12
  • network.http.max-persistent-connections-per-server: 8
  • network.http.pipelining: True
  • network.http.proxy.pipelining: True
  • places.database.lastMaintenance: 1406790023
  • places.history.expiration.transient_current_max_pages: 23467
  • places.history.expiration.transient_optimal_database_size: 37546228
  • places.last_vacuum: 1301378361
  • plugin.disable_full_page_plugin_for_types: application/x-mplayer2,video/x-ms-asf,video/x-ms-asf-plugin,video/x-ms-wmv,video/x-ms-wm,audio/x-ms-wma,audio/x-ms-wax,video/x-ms-wvx,application/pdf,audio/x-realaudio,audio/wav,audio/x-wav,audio/mpeg,audio/x-mpeg,video/mp4
  • plugin.importedState: True
  • plugin.state.np32dsw: 2
  • plugin.state.npdrmv: 0
  • plugin.state.npoff: 0
  • plugin.state.npwmsdrm: 0
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.disable_button.openCertManager: False
  • security.disable_button.openDeviceManager: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1406193109
  • webgl.force-enabled: True

Misc

  • Umsebenzisi JS: Yebo
  • Ukufinyeleleka: Cha
guigs 1072 izisombululo 11697 izimpendulo
Kuphostiwe

They have a support site, however I am happy to help. You can try disabling other add ons to see if there is an issue with an interaction between the two. Try clearing the history and trying to visit the page again after removing cookies.

You seem up to date for version 4.9.22, do you have an example url?

They have a support site, however I am happy to help. You can try disabling other add ons to see if there is an issue with an interaction between the two. Try clearing the history and trying to visit the page again after removing cookies. You seem up to date for version 4.9.22, do you have an example url?