Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Problem with Sync

  • 2 uphendule
  • 4 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Alphos2000

more options

I'm having a problem with Sync for about two weeks.

Syncs keeps always syncing, but it's not working. I seems to be stuck syncing my bookmarks. I usually sync passwords, history and bookmarks. I tried syncing alone history: no problems, the same with passwords: no problem, but when I do the same with bookmarks, it never ends. I also noticed that, when sync gets stuck (always the blue arrows rotating), firefox history stop working, because visited links does not show as visited, and I have to restart firefox and then all links looks like visited (different color).

So, is there any way to check what's going on? Maybe it's just one bookmark with a rare name or someshing, but I don't know how to check it. Is there any log file?

I also deleted my account, created it again and problem persists.

I'm having a problem with Sync for about two weeks. Syncs keeps always syncing, but it's not working. I seems to be stuck syncing my bookmarks. I usually sync passwords, history and bookmarks. I tried syncing alone history: no problems, the same with passwords: no problem, but when I do the same with bookmarks, it never ends. I also noticed that, when sync gets stuck (always the blue arrows rotating), firefox history stop working, because visited links does not show as visited, and I have to restart firefox and then all links looks like visited (different color). So, is there any way to check what's going on? Maybe it's just one bookmark with a rare name or someshing, but I don't know how to check it. Is there any log file? I also deleted my account, created it again and problem persists.

All Replies (2)

more options

So, Your Bookmark file is corrupted

Export your Bookmark as .json files

  • Bookmark > Show All Bookmarks > Export

Now goto profile and Delete or Rename the places.sqlite, Before Deleting the file, QUIT/EXIT your Firefox, Next time the places.sqlite will be created automatically.


Now Import your Bookmarks and SYNC it

more options

I did exactly what you told me, but nothing seems to change. Once deleted places.sqlite, my bookmarks are atill there when I run again firefox, I only lost all favicons. Then, import my json file, enable bookmarks sync in Firefox, click sync icon and it keeps again syncing forever :(