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There isn't a vpn icon for me to setup the vpn in firefox

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to cli… (閱讀更多)

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to click more tools from the menu at the top right, but there isn't a selection called more tools.

Open 6 72

how can i check how much vpn is left on my firefox browser

Pressing the VPN button on my browser allows me to star or stop vpn o,k. but I would like to know how much I have used in the current month so I can be sure of saving som… (閱讀更多)

Pressing the VPN button on my browser allows me to star or stop vpn o,k. but I would like to know how much I have used in the current month so I can be sure of saving some vpn for special sites e.g banking. I would appreciate tour guidance please

已解決 1

An issue with VPN and IDM

Hello, I am using mozilla built in VPN but I have an issue as for some sites my internet download manager can't download videos while it can when I use my other VPN app.… (閱讀更多)

Hello, I am using mozilla built in VPN but I have an issue as for some sites my internet download manager can't download videos while it can when I use my other VPN app.

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Firefox VPN has completely disappeared from my tool bar and account settings.

Firefox VPN has completely disappeared. Last week it was installed in my browser. Now it has completely gone. It no longer shows up on the tool bar. I can't even click… (閱讀更多)

Firefox VPN has completely disappeared. Last week it was installed in my browser. Now it has completely gone. It no longer shows up on the tool bar. I can't even click on it to reinstall it. I found the same question asked by another user, but the so-called answers below his questions were useless. They told us how to install it. But it is impossible to install it if the invitation icon is gone.

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vpn error

hi, whenever i am trying to use the vpn on firefox, i either get a message saying Unable to find the proxy server Firefox can’t connect to the server at facebook.com Wha… (閱讀更多)

hi, whenever i am trying to use the vpn on firefox, i either get a message saying Unable to find the proxy server Firefox can’t connect to the server at facebook.com What can you do about it? Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi.

or on youtube, message shows Connect to the internet You're offline. Check your connection.

is there a way to resolve this issue. i currently set up the vpn to Location: Recommended

已解決 4

No access to BBC video clips

I just noticed the VPN option. Previously I used another VPN, not for privacy, but to give me a UK IP address so that I could access BBC videos which are normally availab… (閱讀更多)

I just noticed the VPN option. Previously I used another VPN, not for privacy, but to give me a UK IP address so that I could access BBC videos which are normally available only if you are in the UK, and thereby get a UK IP address. I took only the free 1 day trial, not wanting for pay for it, and it worked. However with Mozilla VPN, I still get the message 'This content is not available in your location.'.

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Firefox VPN stopped working and now just gives me an infinite Get Started Sign in Loop.

The built in VPN worked great for me for a couple of months, but now whenever I try to turn it on, it starts with the "Get Started" screen, which takes me to a page to co… (閱讀更多)

The built in VPN worked great for me for a couple of months, but now whenever I try to turn it on, it starts with the "Get Started" screen, which takes me to a page to confirm my account. When I press continue the VPN button just goes back to the "Get Started" screen & the loop repeats. I've tried signing out & refreshing my Firefox installation but I keep getting the same result. Before it started doing this the button to turn on the VPN was appearing but would not react to clicks.

Open

How do I turn on the Firefox/Mozilla built-in VPN?

I am trying to turn on the Firefox built-in VPN. Instructions say click on the VPN icon in the toolbar. I have no such icon in my toolbar and I when go to Customize Too… (閱讀更多)

I am trying to turn on the Firefox built-in VPN. Instructions say click on the VPN icon in the toolbar. I have no such icon in my toolbar and I when go to Customize Toolbar, there is no VPN icon for the Firefox built-in VPN.

How do I get this icon to appear?

Open 1

Built-in VPN feature suddenly missing in Czechia after being active on June 15, 2026.

I am reporting a technical issue regarding the built-in Firefox VPN feature. It was fully functional in my location (Czechia) until June 15, 2026, but it suddenly disappe… (閱讀更多)

I am reporting a technical issue regarding the built-in Firefox VPN feature. It was fully functional in my location (Czechia) until June 15, 2026, but it suddenly disappeared from my toolbar and customization menu on June 16, 2026.

Despite following the troubleshooting steps provided in the official help article "Unable to find the built-in VPN in Firefox," the feature remains unavailable.

Here is a summary of the diagnostic steps I have already performed:

- Data Collection settings: Confirmed that "Allow Firefox to improve features, performance, and stability between updates" is enabled.

- About:studies: I have checked my active studies as shown in image_464983.png. There is no "VPN - MVP Beta Holdback" study listed that would explain the removal of the feature.

- About:policies: The Enterprise policy service is inactive, and there are no restrictions blocking IPProtectionAvailable.

- Account management: I have signed out of my Mozilla account and signed back in, but the VPN icon did not reappear.

- Installation: I have performed a clean reinstallation of Firefox, which did not resolve the issue.

I have also checked the toolbar customization menu and the overflow menu, but the VPN icon is not available.

Since this feature was working perfectly until yesterday, could you please investigate if my account profile has been excluded from the current rollout or if there is a regional issue affecting users in the Czech Republic?

I have attached my about:studies screenshot (Screenshot_about_studies.png) for your reference.

已解決 2

When I try to activate the built in free VPN, it just keeps telling me to sign in and I have always did.

I want to use the VPN, but when I sign in, and click the "VPN" button on the top right of my screen, it just takes forever to load. I don't think it ever loads. Then when… (閱讀更多)

I want to use the VPN, but when I sign in, and click the "VPN" button on the top right of my screen, it just takes forever to load. I don't think it ever loads. Then when I reset, it just says the same thing :Try Firefox's built in VPN.

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"This website may not work with a VPN." Banner - even though I'm not using a VPN!

Hello everyone, For the past few days, I've been seeing the following banner below the address bar on ardmediathek.de : This website may not work with a VPN. Try signing … (閱讀更多)

Hello everyone,

For the past few days, I've been seeing the following banner below the address bar on ardmediathek.de :

This website may not work with a VPN. Try signing in or turning VPN off while you use this website.

At first, I assumed this was some kind of anti-VPN or geo-blocking script from the media library itself. However, according to transvision.flod.org it appears to be related to Firefox's ipp-activator-breakage-sign-in-warning feature.

I don't have a VPN, proxy, or DoH enabled, and the VPN button isn't being displayed to me (yet) either. So why is IP Protection interfering here in the first place?

What I think of the ever-growing number of supposedly intelligent services that keep tinkering away in the background and seem to believe they need to take over users' tasks is probably better left unsaid. ;-)

Thanks in advance for any feedback!

Best regards, Martin

Open 2

@Firefox Hi team! I noticed India isn't on the supported list for the new free VPN feature yet. Any updates on when it will be available for users in India? Thanks!

Hi Team,I am writing to ask about the rollout timeline for the free Firefox VPN feature in India. I noticed India is currently missing from the supported countries list. … (閱讀更多)

Hi Team,I am writing to ask about the rollout timeline for the free Firefox VPN feature in India. I noticed India is currently missing from the supported countries list. Are there any plans to launch this feature for Indian users soon?Thanks!

Open 1

Which version has free vpn?

One Win 10 laptop has Firefox 151.0.4 64bit and I've got the Firefox VPN working on it. My other Win 10 laptop has Firefox 152.0 32bit for some reason, and I've logged on… (閱讀更多)

One Win 10 laptop has Firefox 151.0.4 64bit and I've got the Firefox VPN working on it. My other Win 10 laptop has Firefox 152.0 32bit for some reason, and I've logged on Mozilla but all I can find in VPN requires payment. I don't understand the diff that the higher version is 32bit and I can't find the FREE VPN . What should I do?

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