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My thanks again to sfhowes, Rick and others for assisting me to get back my ability to once again send e-mails from Thunderbird. Now for the next step.

Just days ago, I migrated my years of Thunderbird e-mails on a POP protocol to IMAP. Before doing so and before also uninstalling my old Thunderbird because of e-mail sending problems and then reinstalling a new version, I saved a profile. Now with the most current version of Thunderbird, I lost (i)a decades worth of saved inbox e-mails (but for the last 2 years), (ii)I lost all of my sent e-mails but a few odd ones, (iii)I lost my archived e-mails in Local Folders and (iv) I lost all of my contacts and saved group e-mail address lists.

My profile is saved on an external hard drive. Obviously the new installed version of Thunderbird must have somehow found the last 2 years of my inbox e-mails but nothing beyond that as mentioned above. Can you share please a recommended procedure where I can better import what I assume I saved correct on the profile I saved twice (I saved a master folder named Profile and separately saved 4 folders - 2 folders ending in default and 2 ending in default-release. Thank you.

Firefox is the default browser and pinned to the taskbar. When clicked, Firefox automatically opens places an additional icon in the taskbar. Once Firefox opens, in the second icon, any new links open in tabs, which is my preference.

The first image is the pinned icon in the taskbar. When hovering it only displays Firefox. The second image is the additional icon, when hovering over this icon the active page thumbnail is displayed.

Prior versions of Firefox did not have this behavior on my Windows 11 desktop PC. I've tried various settings in about:config but cannot resolve this issue. Is there some reason two icons are now required in the taskbar when running Firefox?

皆様、はじめまして。 先日、ThunderbirdにGmailアドレスも追加登録しました。 が、パスワード変更が必要になった為、Google で Gmail のパスワードを変更した後に、Thunderbirdに登録しているGmailアドレスでは受送信出来なくなりました。 従ってThunderbird での Gmail送信エラー画面でパスワードを変更しようとしたのですが「新しいパスワードを入力」への入力を受け付けてくれませんでした。 更にパスワードリストで変更出来るかとリストを出そうとしましたら、Thunderbirdがユーザー名とパスワードを聞いてきました。 でも、ThunderbirdはＰＣが変わっても、ダウンロード、インストールさせて頂くだけで、メールアドレス等の設定をすれば使えますので、敢えてユーザー名やパスワードを登録した記憶がございません？

結局、「その他」を選んだらPINを入れることによってパスワードは見られたのですが。 後でパスワードマネージャーのリストを見てもThunderbird は載っていませんでした。じゃあ、パスワードマネージャーは何というユーザー名を入れたのか？判らず気になります💦

Thunderbird が「メールアドレスのユーザー名」でなく？、単に「ユーザー名」と聞いてきた場合、何を入力すれば良いのでしょう？ 登録した複数のメールアドレスの中のどれかを入力すれば良かったのでしょうか？

その後、Googleから本人確認をしてきましたので、Gmailのパスワードを入れ、スマホで「はい、私です」をクリックしたら、ThunderbirdでもGmailの受送信が出来るようにはなりました。

ただ、もし、Thunderbird ソフトに対するユーザー名とパスワードがあるのなら、なんとかしないといけませんので、お尋ねしております。（初めてThunderbird を使わせていただいた頃のメールアドレスはスパムの為に削除して無くなっております。）

よろしくお願いいたします。m(__)m

I've used Firefox for year but this morning it would not open. so after trying everything else I uninstalled it and tried to re install but the new installation will not open

Hello Supporters I'm using Thunderbird build 140.2.1esr. I cannot get it to minimise to the task bar. When I set it to not minimise to the system tray and minimise it, it pops up for <1 second in the task bar then drops down out of sight and reach. Does anyone know the reason for this, please? I recently had to re-build my win 11 (24H2) system and I think it's hapenned since then. I am used to it minimising to the task bar and prefer that. Regards Tony Pickering.

I had renewed my subscription for MS365 on Tuesday the 30th when I got a popup inviting me to update Firefox to the latest release. I agreed and the download appeared to have worked. However, I soon found I could not access any of the MS365 apps. I restarted and found Firefox had also disappeared. The icons are present in the list of apps but clicking on them gets no response.

I have deleted and reinstalled Firefox and downloaded a new MS365 with no change.

I have Norton online antivirus and the MS365 comes with continuous Defender using Malwarebytes. (I am running down the remaining Norton subscription). I have also used both to do a sweep on each but no problems were found.

I have Outlook which has not been affected.

I am coming to the conclusion that I may need to do a full deletion of both. Can anyone suggest any other way to deal with this?

Hi, first problem w/ Firefox I believe. youtube player is blacked out on embedded media and white screen on the youtube site.

Youtube plays on Edge and troubleshoot mode fixes Firefox. Is there any quick way to narrow down the offending extension(s)?

Thanks, mike

Hi all,

in my calendar, I have an appointment which was set when the person was in Cape Verde, and the time zone there was set to Atlantic/Cape_Verde.

Now, Thunderbird obviously doesn't know about that time zone, it's also not available in the picker (when creating a new appointment).

The appointment in this case gets shown in the calendar as starting at 13.10h, when it should be 10.10h (as I'm in Europe/Berlin).

How do I achieve that? I'm on Windows, TBird 142.0

Thx in advance, Cheers, Peter.

Have been running classic Outlook email in Win 10 for years, with a blueyonder.co.uk (Virgin) email address. Now moving to a new PC running Windows 11. Tried to setup Outlook email in Win 11, but Outlook keeps telling me that my blueyonder address doesn't exist though I still get emails on my phone and my old PC running Windows 10. Given up on Outlook and advised by a friend to try Thunderbird. Now trying to setup Thunderbird. It looks very hopeful; it found my Virgin account and setup corresponding server settings, but when I click on "Done" I get the message "Unable to log in at server. Probably wrong configuration, username or password." I have checked my password by signing in to Virgin, where I can see my emails. Dave.

Hello,

After moving to a new PC and installing the latest version of Thunderbird, I’m unable to add my long-standing Yahoo Mail account which had been working flawlessly in TB for nearly 20 years.

Here’s what I’ve tried so far:

Followed the official Thunderbird and Yahoo help documentation

Tried various community/AI suggestions

Generated and used a Yahoo application password

Thunderbird gets stuck at the “Your full name, email address” step and does not proceed to request a password. It also no longer shows the option to configure the account manually.

Has anyone else experienced this issue, and is there a workaround to force manual account setup or bypass this initial block?

Thanks in advance for your help,

Bertrand

I always have to go in Prefs.js file to put the correct tags for all our windows and apple machines but couldn't find it in Linux. Using the Settings panel doesn't assign the tag number needed to share the tags between machines. Where is the file containing the tags on a Linux machine?

I'm having trouble trying to set my local directory in Thunderbird back to what it was before I messed up.

I stuffed up changing the local directory in Account Settings to point somewhere else, so I tried to point it back to where it was before. I also put back the copy I had made of the original profile- now it says-

"The Local Directory path "C:\Users\vk7krj\AppData\Roaming\Thunderbird\Profiles\1vgo1xlc.default-esr" is not suitable for message storage. Please choose another directory."

Yet I'm sure this was where it was pointing before I messed things up- what am I doing wrong?

I have over 20 years of emails and addresses on the line now so I am really hoping someone can help me get myself out of the mess I appear to have created.

Ken.

I have been an avid (make that RABID) Firefox user and advocate for more than a decade. I recently had to wipe my hard drive and am still going through the painful process of putting things back the way I like them.

Firefox is (was?) my preferred and default browser. I use other browsers only when forced to for work or when Firefox doesn't function with certain apps.

Now, the new version of Firefox does not allow me to set my own home page. I have a choice of Firefox or blank for new tabs. Yes, I can click on the Home icon to get to my preferred home page... but that's another step. Why?

It's only one day in, but honestly, I'm seriously thinking about moving to another browser that doesn't require me to MANUALLY click a home icon to get where I want. WTF?

Whatever you say, you've made it super difficult for this loyal user.

(

Hi, I've recently changed my phone to a Motorola g85. Since then, the homepage only shows me shortcuts and stories. No history, no last page visited, no anonymous button. I can't fix it in Settings either. Help, please. Thanks so much. Best regards, Amelia

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3.

In the past week both Firefox and Win 10 have updated. I don't know what happened, but now when I boot up or reboot, my computer opens to Edge. Yuck! Every single time I have to navigate to the Mozilla page and d/l FF exe file again, then reinstall Firefox! Once I do that, all is well again. I have all my bookmarks back, etc. It also keeps changing my "default to Firefox" while I'm using Firefox, so I have to keep telling settings that yes, I still want FF to be the default browser.

Why is it doing this? How do I stop it? Can you believe I've been using desktop computers 38 years now? LOL I finally can't keep up with it all any longer. I wish they'd stop trying to save us from ourselves.

Anyway, I know I can't delete Edge or uninstall it. How do I shove it back into the black hole it has lived in until now?

Thanks very much in advance for any help offered. :)

KathyOnOBX

• (Nope - computer not eligible to upgrade to Win 11. My processor isn't fast enough, I think.)

My address book appears to be inaccessible. There are no contacts shown and new contacts and address books can't be added. The same is true if I delete the address book files from my profile and restart TB. I'm on TB version 143.0.1 and my profile is on a NAS server. This has worked for many years and broke only very recently. If I use a local profile, the address book works.

The error console shows a variety of errors:

IndexedDB UnknownErr: ActorsParent.cpp:585

services.settings: UnknownError: IndexedDB: thunderbird/moz-essential-domain-fallbacks getLastModified() IndexedDB: The operation failed for reasons unrelated to the database itself and not covered by any other error code.

NS_ERROR_STORAGE_IOERR: Component returned failure code: 0x80630002 (NS_ERROR_STORAGE_IOERR) [mozIStorageConnection.executeSimpleSQL]

NS_ERROR_FAILURE: No directory for uri=jsaddrbook://abook.sqlite