所有產品 社群討論區

Mozilla "help" says there's a link at the bottom of the page for that, but I see no such link. Mozilla "support" says it's based on how one created the account; I apparently used "Mozilla Account". I am currently logged into Connect and have been searching the entire site literally hours, between yesterday and today, plus browsing account settings, and found NO WAY to reset my password. Seriously. I started at "Email Settings", which anyone would expect to have reset there, as eMail is half of the login data, but no. Nothing clearly visible on any page anywhere in the menu at the avatar.

Everything here keeps saying go to "Mozilla Support" for technical issues, but going to "Support", I see they only support "products", and the web site ecosystem, say Connect, Bugzilla, and Support, are apparently NOT PRODUCTS OF MOZILLA. They have no entry in the product combo box and I either have to lie about the product, or get no support. How is that supportive? Lol

Hi,

I purchased a 30-day VPN but it is not supported by my computed, so I can't use it. I tried downloading a previous version but it didn't work anyway. Therefore I'd like to request a refund, following the 30-day refund policy (I purchased it 2 days ago).

My e-mail is [redacted] @gmail.com and user is francisco.pasqual.

Thanks,

I'd like to request a refund for the Mozilla VPN I paid for. My Last bill was on September 25, 2026 in the amount of $59.88 + $3.83 tax. I won't really be needing it and I am OK with the built-in VPN on Firefox. I am within the 30-day money-back guarantee. Thanks.

I posted trying to understand why none of my Ideas have been reviewed and are still awaiting approval even after three years, and when I went to check to see if anyone had responed to the post, it says that the post doesn't exist. What happened to my post, and why do I have to wait upwards of 3 years to have my Ideas reviewed when other people have their ideas reviewed and approved immediately?