顯示下列標籤的問題:

When I try to re-order folders in the folder pane it only works sometimes

So I have a list of folders some of which are the default folders some are custom created. When I try to re-order these it is very hit or miss: I select a folder, drag it… (閱讀更多)

So I have a list of folders some of which are the default folders some are custom created.

When I try to re-order these it is very hit or miss: I select a folder, drag it to where I want it to go, wait for the blue placement line to appear and it may or may not re-locate. Or I simply can't move the folder I want to move and so I move folders around it in order to achieve the layout I want.

It is as if success depends on whether Thunderbird is in the mood for a particular move to happen and I find it really frustrating. It should or shouldn't work, it shouldn't be that it works sometimes.

What is going on with this?

Open 3

CAnnot move a subfolder to a folder and it (the folder) is in Italic display

I have folders designated A-G, H-Q, etc. and in those folders are subfolders. The A-G folder displays as though it is in Italic font and I cannot move a folder into it. … (閱讀更多)

I have folders designated A-G, H-Q, etc. and in those folders are subfolders. The A-G folder displays as though it is in Italic font and I cannot move a folder into it.

Open 1

A business claim to have sent me several emails but they never arrive.

Wise, a currency transfer business, claim to have sent me several emails as part of a two stage verification process. But they never arrive! They will not accept that the… (閱讀更多)

Wise, a currency transfer business, claim to have sent me several emails as part of a two stage verification process. But they never arrive! They will not accept that the problem is at their end, they say it must be my email programme which is Thunderbird. I have searched everywhere but they aren't to be seen. They say to look in my spam folder but Thunderbird doesn't have one - Thunderbird flags up what it thinks is spam, (usually correctly), but still deliver to my Inbox. Has anybody any suggestions as to what I should do? Until I login, I cannot use my account.

Open 1

Thunderbird version 140.11.0esr (64-bit): I can't make new message filters

The oversized menu box cuts off the the "Save" key and I can't re-size the Message Filter/New Filter box nor can I slide it up for access to the button on the very bottom… (閱讀更多)

The oversized menu box cuts off the the "Save" key and I can't re-size the Message Filter/New Filter box nor can I slide it up for access to the button on the very bottom. Windows 10 Home, Version 22H2, Installed on 9/14/2021, OS Build 19045.6466.


I've tried a dozen fixes suggested by Duck AI and none had any effect on the Filter box. Here’s a concise list from Duck AI of every fix I tried:

   Hold Shift while opening the Filter menu (compact popup).
   Shorten long filter names (Tools > Message Filters).
   Change system UI scale (Windows Display scaling).
   Toggle toolbars / layout to reclaim space (View > Toolbars / Layout).
   Use Tools > Message Filters dialog (resizable) instead of the menu.
   Add userChrome.css rules (multiple variants) in profile/chrome/userChrome.css to force max-height, scrollbars, reduced font/padding:
       Generic menupopup rule (max-height: 420px, font-size: 11px).
       Targeted rule including .filter-menu-popup and #createFilterFromPopup (max-height: 300–520px, font-size: 10–11px).
       Final variant replacing values with 360px (no effect).
   Attempted diagnostics via screenshots and Developer Toolbox (Ctrl+Shift+I) — determined screenshots showed Filters dialog, not popup.
   Determined the "Create Filter From" list is likely a native Windows popup (userChrome.css cannot style).
   Workarounds proposed:
       Use the resizable Message Filters dialog to create filters manually.
       AutoHotkey script (Ctrl+Alt+F) to open New Filter and pre-fill From/To/Subject from the selected message (provided full script).
已解決 5

Email stopped working

My ISP uses TLS 1.2 but I still can't get my email. This just happened suddenly last week. I know it is not my ISP because the web mail still works on my phone. Any clue… (閱讀更多)

My ISP uses TLS 1.2 but I still can't get my email. This just happened suddenly last week. I know it is not my ISP because the web mail still works on my phone. Any clues? Thanks GMc

Open