messages added to sub folder disappear

Thunderbird 140.7.1 i have a subfolder called "purchases" which I add to on a regular basis. Suddenly no messages appear after May 2014 I have logged in directly to the … (閱讀更多)

Thunderbird 140.7.1 i have a subfolder called "purchases" which I add to on a regular basis. Suddenly no messages appear after May 2014 I have logged in directly to the mail server, and all the missing messages are definitely on the server. I have checked the local filters, none are set. I have tried properties/repair. I have tried removing ~/.thunderbird/xxx/ImapMail/mail.myserver.com.au/INBOX.sbd/purchases.msf

Could it be a problem with dovecot indexing on the server? all the other subfolders seem to work fine. It's just this one.

Open 5

Inbos suddenly shows only the recent mails

Whereas on my other computers with the same account I can see all my Emails of years past, on my main computer suddenly and without any understandable reason only the mai… (閱讀更多)

Whereas on my other computers with the same account I can see all my Emails of years past, on my main computer suddenly and without any understandable reason only the mails of about the last four weeks are accessible and probably saved, be it in the default folder or a local one. I use Norton and Malwarebytes, but so i did already before the change took place. What can I do to reverse Thunderbird to its normal behaviour?

Open 1

Attached emails in eml format sent from Yandex Mail are not opened.

With 03.04.2026 they began to notice that the attached emails in eml format (the attached emails have attached documents, mostly pdf) sent from yandex mail stopped openin… (閱讀更多)

With 03.04.2026 they began to notice that the attached emails in eml format (the attached emails have attached documents, mostly pdf) sent from yandex mail stopped opening. Everything used to open well. Eml also does not save to disk. If you send the same files via Gmail, everything opens. Program version 150.0.1

已解決 3 1 72

Attachments advice

I am using Linux Mint and Thunderbird v140ESR. I have searched the knowledgebase here to find out how to add an attachment to an email. All the screenshots are for the Wi… (閱讀更多)

I am using Linux Mint and Thunderbird v140ESR.

I have searched the knowledgebase here to find out how to add an attachment to an email. All the screenshots are for the Windows version, even though I have selected my version from the selector on the RHS:

https://support.mozilla.org/en-US/kb/how-use-attachments#thunderbird:linux:tb140-esr

Any advice gratefully received.

已解決 15

Want to change from Windows 10 Desktop using Outlook to Thunderbird on new Laptop PC and want Outlook emails/contacts moved to TB

Goal: I have outlook on a windows 10 desktop with many .pst files I want to keep (emails in folders and contacts)/import into TB. I want to set up Thunderbird on a new l… (閱讀更多)

Goal: I have outlook on a windows 10 desktop with many .pst files I want to keep (emails in folders and contacts)/import into TB. I want to set up Thunderbird on a new laptop PC and use TB instead of Outlook.

I'm setting up Thunderbird first on my desktop but I don’t know how to import the outlook files – one Q&A answer says first install an older version of TB that can do the outlook import (I started this and it couldn’t find my account so I got stuck); another Q&A answer says the outlook files have to be ‘offered’ to Thunderbird and may or may not be.

Can I have human help? I’m happy to pay. Otherwise I don’t think I can figure it out and I’ll just stick with Outlook. I see someone else switched to TB and then went back to Outlook. Hmmm. I wonder why?

Thank you so much. It sure seems like a great product you offer but it's overwhelming figuring out how to get there from here.

Open 3

Thunderbird keeps asking for password for 3 email accounts several times

I have 3 email accounts which i unified. when log in I get prompted to enter password for all three accounts which I do, then I get prompted again to enter the password … (閱讀更多)

I have 3 email accounts which i unified. when log in I get prompted to enter password for all three accounts which I do, then I get prompted again to enter the password to all Password Manager to save my passwords which I do not want and therefore I uncheck it for all three; I then get prompted again for all three which I enter password, then I get imap login error on my main account which I click cancel a few times before it goes away,

I use Thunderbird portable. How do I fix this issue. it should be that one enters the password for each account once not three to four times. I do not want to use Password Manager to Save my accounts.

Also if ever I have to change password how do I do that? thank for your help.

I have the portable version, download from portable apps website.

Open 4

Keep All Threads Collapsed by Default in Thunderbird

I use Thunderbird with Threaded View enabled and would like to keep using it. What I am looking for is a way to have Thunderbird automatically keep older threads collapse… (閱讀更多)

I use Thunderbird with Threaded View enabled and would like to keep using it.

What I am looking for is a way to have Thunderbird automatically keep older threads collapsed, while allowing threads that contain new or unread messages to remain expanded or become expanded automatically.

For example, a thread receives a new message - it is fine for that thread to be expanded. All other existing threads without new activity should remain collapsed. When Thunderbird is restarted, I would like older threads to stay collapsed rather than having many previously viewed threads expanded.

Is there a setting, hidden preference, add-on, or workaround that provides this behavior?

I am using Thunderbird on Kubuntu Linux.

Open 1

Incorrect sender names suddenly attaching to emails today

A weird thing has started happening to my Thunderbird inbox in the last couple of days. Emails are showing as from a totally different sender. For example, a Google searc… (閱讀更多)

A weird thing has started happening to my Thunderbird inbox in the last couple of days. Emails are showing as from a totally different sender. For example, a Google search on Sondheim has been "sent" by EDF (my electricity supplier) and some Groupon emails are showing as coming from people I correspond with. Also a Keto bread recipe from a low carb group I belong to has been "sent" by one of my work clients! More weirdly, I copied them into a subfolder on my inbox and they then appeared correctly. I have tried repairing the folder but it made no difference.

Open 1

After using Thunderbird for a many weeks, after booting my computer today, I hadn't receive any emails nor could I send emails either.

Hello, Does anybody knows why or how this happened? Thunderbird has worked just fine since the May 1. My internet connection works well. Has anybody had this problem bef… (閱讀更多)

Hello,

Does anybody knows why or how this happened? Thunderbird has worked just fine since the May 1. My internet connection works well. Has anybody had this problem before?

Thanks

N DC

Open 1 1

Problem with installation on new pc

I can sign in with my google account, but when I come to the installation window with Pop3 and SMTP another password is requested. I don't know which, and there's no pos… (閱讀更多)

I can sign in with my google account, but when I come to the installation window with Pop3 and SMTP another password is requested. I don't know which, and there's no possibilty to get a new. Please help Jens

Open 1 1

I did not transfer my roadrunner account to my new computer and don't have my roadrunner password to restart it

My old desktop used Windows 7 and I used Thunderbird as my mail. I had a tech help and transfer files to a new desktop running Windows 11. Mail came over but he said he c… (閱讀更多)

My old desktop used Windows 7 and I used Thunderbird as my mail. I had a tech help and transfer files to a new desktop running Windows 11. Mail came over but he said he couldn't use thunderbird for a reason??? and switched it to Spectrum Mail which I don't like. I would like to restart a thunderbird mail account again but don't remember my password and my old computer has been destroyed. Any way to do this without starting from scratch and losing all my old mail and contacts?

Open 1

I have used Thunderbird for several years, but it stopped workinig almost a year ago and nothing II have tried has worked

I have no idea why Thunderbird stopped working for me and I can't seem to solve the problem - one day. I got a notification to re set my credentials - nothing since … (閱讀更多)

I have no idea why Thunderbird stopped working for me and I can't seem to solve the problem - one day. I got a notification to re set my credentials - nothing since

Open 1

Thunderbird cannot get my email. Yahoo.ca email address and have been using Thunderbird to retrieve my email for years. A window now pops up to Rogers.com to log in there.

I have a Yahoo.ca email address and have been using Thunderbird to retrieve my email for years. For some reason, a window now pops up to Rogers.com and they want me to lo… (閱讀更多)

I have a Yahoo.ca email address and have been using Thunderbird to retrieve my email for years. For some reason, a window now pops up to Rogers.com and they want me to log in there. This is not a Rogers email address and it is separate from Rogers. I had this issue before and this forum managed to get me back. My settings are correct. I have deleted the profile 5 times and added it back after a computer restart and still nothing.

Open 7

Latest TB update on Win11 and still every incoming email is marked as read when I have not opened it

Within the last 6 weeks I migrated to Win11. I migrated my apps that would work and Thunderbird also. Got a recent update of TB. Finally MOSTLY disabled the bloody awful … (閱讀更多)

Within the last 6 weeks I migrated to Win11. I migrated my apps that would work and Thunderbird also. Got a recent update of TB. Finally MOSTLY disabled the bloody awful thread thing in TB (seems to be folder specific??!).

But ever since running on Win 11, I cannot stop TB from marking my messages as read even if I have never opened them. Even If I never use another device to connect with email. I try things and sometimes it works for like a day and then poof! : any email that comes in is read as per TB.

It is killing me. I run my biz on email and if it is unread I give it low priority. But turns out it is marked read without any action from me. I get a LOT of emails.

Really! I do no want to migrate to another email program.

I am fluent with regedit and can hack a .ini file. Point me in the right direction please.

help!

Open 5

What is "net.thunderbird" integration in 152.0?

On upgrade to 152.0, a pop-up asked for options I have not seen before. I cannot find info about what the net.thunderbird option is, nor why I would or would not want to… (閱讀更多)

On upgrade to 152.0, a pop-up asked for options I have not seen before. I cannot find info about what the net.thunderbird option is, nor why I would or would not want to click it? Any help out there?

Thanks!

Open 8

Messages on Server

Even though I have Thunderbird configured to leave messages on the server after downloading it still deletes them from the server. Is this a bug in v146? New user. … (閱讀更多)

Even though I have Thunderbird configured to leave messages on the server after downloading it still deletes them from the server. Is this a bug in v146? New user.

已解決 15 1 135